GE model # jvm1540dn1ww key pad stopped working. Lights up if I unplug it and plug it back in, then tells me to set the clock but nothing happens when I push the key pad. Then after awhile it just goes black. How do I get the key pad off? Can this be fixed while it is still mounted?

It may be on auto cook? Try unplugging the unit for 10 or 15 minutes then plug back in and see if it resets itself. Set the clock to correct time and start again. If it is still playing up, the touch pad membrane may be faulty. Don't use spray cleaners on these touch pads, it ruins them.

Hi press the CLR button....John

F-3 is probably a defective touch pad which is the reason none of the keys will work.

Did you figure this out? I am having the same problem. I see PRESS CLOCK on the control display. But none of the keys on the touch pad work. GE sucks bigtime !!

I would suspect it either needs a hard reset (unplugging it for a few minutes, then trying again) or the membrane keypad is failing.

Instead of JMV1540BMC01, it would probably be one of these models:

JVM1540DM1BB
JVM1540DM1CC
JVM1540DM1WW
JVM1540DM2BB
JVM1540DM2CC
JVM1540DM2WW
JVM1540DN1BB
JVM1540DN1CC
JVM1540DN1WW
JVM1540DN2BB
JVM1540DN2CC
JVM1540DN2WW
JVM1540LM1CS
JVM1540LM2CS
JVM1540LN1CS
JVM1540LN2CS
JVM1540SM1SS
JVM1540SM2SS
JVM1540SN1SS
JVM1540SN2SS

Since FixYa is not currently notifying us Experts when Clarification Requests are answered, feel free to contact me directly (and please include your full model number from the tag in or on the unit) for a free estimate and free tips & do-it-yourself advice.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com

F3 is a shorted key pad. To prove this, unplug the ribbon cable of the key pad from the control board and this symptom should go away when you plug the AC cord back into the wall. BE CAREFUL!!!

The panel may have a short or need to be tested for replacement. You should try and leave unplugged for 8 hours so power supply can fully drain power and reset microwave

Okay, thank you for that.

You have a failed membrane keypad, but on this model, it is not available separately.

You would need to order the control panel assembly, part # WB56X10817, which you can get here for far less than GE charges.

It costs more than just a membrane would, but is much simpler to replace.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you remove your circuit board from the old frame and install it in the new frame.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour. Then let us know if the hard reset does not fix it.

You may have a failed keypad.

The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

You may have a problem with the keypad or the control unit (circuit board / smart board).

We repair these on a regular basis. Details and *critical* safety, disassembly, and troubleshooting info is at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

Please write back with more details if you need further help.