Please help! I've ran out of solutions.
I have an Epson R260 and I never used generic ink. I just replaced the light magenta and light cyan cartridges with genuine Epson inks. HOWEVER, it's giving me this message that the light magenta is an incompatible ink. (No problems with the light cyan.) What??? But it's a genuine Epson cartridge straight from the Epson store! Now, I can't print anything. :(
Any ideas how to fix this problem? I've already reinstalled drivers, restarted printer, etc.
Try this:
http://er.epson.com:8001/start
Forget the last post, Try this troubleshooting guide.
http://er.epson.com:8001/start?TM=false&...
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Please do follow below steps
1) Inspect the contents of your CISS package:
2) Test the Printer
3) Place the CIS System on the right side of the printer with the color tanks
4) Remove ink cartridge holder lid and previous ink cartridges
5.) Install CIS System ink component
6.) Re-setting the ink cartridge
I got these steps from a manual and found working.
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Jack
Epson T060
You need to check that they are the right cartridges for your area. I had the same problem, i live in Australia and we buy our cartridges from a stationary supply store and they must have got the wrong ones in because they say for use in Taiwan. So it tells you where they are for on the back in the top left hand corner of the box.
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I bought Genuine Epson Ink cartridges for my Stylus 950 and they make the print blue. Yet like you I only buy genuine. I cleaned it and no joy. Replaced the lot with anothe cartrige and it works. Then put the duff one in and blue again. Looks like Epson have a duff batch?
I've just had this same problem. I only use the genuine Epson inks and now the printer says it doesn't recognize the magenta even though it's the right ink.
I can't bypass the message so I can't print. Help!
And my printer is an Epson Stylus Photo R260 as well.
I have an Epson Stylus CX3900 doing the same thing. nothing seems to work. not happy
i have a epson stylus cx3900 and i use my printer alot for uni and last time i changed the magenta ink it said that it was not genuine and it was and i had to go and buy another cartridge and that one worked, but now ive just tried to replace my black ink and it says that that's not genuine now!!! please help!!
where can i find software (ssc utility) for printer R260 ?
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