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If you just started having this problem now and it was making the right size ice before then i would first look at cleaning the ice machine including the condenser coil. second thing make sure that the water inlet valve is not seeping water by when it is in freeze mode just a little warmer water will cause it to not make good ice and a longer freeze time. last thing would be to adjust the I.S.Adjust: Ice size adjustment on the control board. Turn screw clockwise, and the size of individual ice cubes will be larger in the next cycle; the cycle time will be longer. Turn the screw counter-clockwise, and the ice will be smaller in the next cycle. only do this if every thing ealse checks out good.
you may want to add shader valves using saddle type that just compresses on and check charge if low then find and repair leak and recharge but be careful these type ice machines are very touchy on charge so go slow
Ice may jam up in an ice dam and close off the chute. Shove the ice scoop up into the chute with a fair amount of force to break up the ice dam. Chunks of ice should fall into the bin, followed by a shower of ice cubes.
YES, THERE IS EITHER A FLAPPER THAT HAS A SCREW IN IT THAT RESTS AGAINST THE EVAPORATOR OR THERE IS A ROD THAT HAS AN ADJUSTMENT. lOOK UNDER THE FLAP FOR ONE OR THE OTHER.
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