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When printing anything I get thin red lines about 3mm apart accross the page.When printing anything I get thin red lines about 3mm apart accross the page.
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Checked ink cartridge's, two had dried out, still had ink in them but the exit apertures were blocked.
So new set of ink cartridges and problem fixed.
Thank you
Jim
open printing preferences and click on maintenance. Run the print head alignment utility. Sometimes this will remove the horizontal banding. I had this same problem and had to uninstall the printer and reinstall just like it was new, running the alignment feature before it was corrected. Worked ok for a few days then started again. I assumed that the printhead is bad. To costly to repair and bought a new printer.
Send a print from your PC or print out the Counter list from User tools/counter button.
Try printing one colour at a time - Black, Cyan, Yellow or Magenta.
If when printing, there is no line across the pages, so you need to clean the optics mirrors and exposure glass.
If the line appears in both 1 and 2 mentioned above, you have the fuser roller or drum damaged.
If the line appears in all colour prints, check the fuser or transfer belt.
If it happens only with one particular colour, check that drum unit.
When I print darker color images I get what I call Zebra stripes across the picture on a slant about 1/2 inch apart. Changed the toner and the drums are at 45% capacity. Any suggestions. Thank you.
Hey Paul,
Can you post a scan of the printed paper? It may help diagnose your problem.
The most common cause of lines accross the page is either the PhotoConductor Unit or the 2ND BTR Assy.
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When printing anything I get thin red lines about 3mm apart accross the page.
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