I installed windowsxp professional(after formatting the drive) on sony vaio vgn-fj270. I am getting a mass storage controller error in the Device Manager Tab.
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The PC should install that driver itself automatically when you connect a generic device to it such as a flash drive. If it does not try connecting your device to a different USB port.
If the drivers will not install it may be that you have a faulty mass storage device
If memory serves me, the mass storage controller is part of the chipset software. Here is a link to the driver download for you laptop. Choose the OS, and then look under motherboard for the chipset driver. While you are there, you might even update all your hardware drivers.
Most likely missing a driver for SD/MC card reader The problem is that Sony doesnt offer drivers for 64-bit windows so the other 32-bit drivers will not be compatible. You have the options to install the windows versions supported by sony from esupport.sony.com (Vista or XP) Or try installing windows 7 32-bit and installing the missing drivers from esupport (Vista section) as usually they are compatible. If the driver is still missing you will need to update the driver from device manager (previously installed from esupport) and then select to browse or select a location, which will be %temp% or what is the same the temp folder for your account C\users\your_user_name\appdata\temp. This folder is usually hidden but it will work if you just type %temp%
Go to start->control panel->system->hardware->device manager. Expand Universal Serial Bus controllers. Right click on every USB root hub and select uninstall option. They will be reinstalled on next restart.
After that plug USB pen drive to usb port - go to start->control panel->system->hardware->device manager. Click Universal Serial Bus controllers then click on Action tab (the one at the top of Device manager window and select scan for hardware changes.
If that will not solve the issue try different USB port.
Make sure you have latest service pack installed so Windows would install proper drivers for the device.
Let me know if this is not solved
Run diagnostics on the harddrive. if possible reseat the Hard drive, i.e take it out and put it back again. and then try installing the OS. remember you have to boot from the laptop to install OS. Hope you are doing it correctly
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