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Lens probably does not extend or retract because of debris or a misaligned gear box. The
lens can in about 50% of the cases be repaired without having to replace it. Try to
return to manufacturer first. If you're out of warranty, there are
third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.
Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned. Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal. More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -
I was getting the Lens Error message on my A730, even though my lens seemed to be working fine. I'd had the camera in my pocket, and apparently it tried to open but jammed. But it seemed to be OK except for the cursed Lens Error message when I'd power it on. The way I found to fix it is press and hold the "func/OK" button on the back, then turn the camera on. Now it's working again. Note that this may not work for you if your lens is actually screwed up. Mine wasn't.
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