KENMORE HE3T BASKET RUBBING ON THE PLASTIC FRONT TUB

Be sure both lower and upper halves are correctly connect together

I had a similar problem. During the final high spin and there was POW and the drum went funky eating into the plastic. I opened the back of the washer and look things over,.The belt for spinning was intact. I set the washer on a drain/spin option and watched from the front and back. While watching the pulley on the drum and could tell there was a hiccup as it went around. I pulled the pulley off and put on a new pulley. The new pulley was going in a perfect circle to spin the drum. It's not a hard repair, just need a little muscle to loosen the nut holding the pulley on and the same muscle to tighten the nut as much as possible. Hope this helps.

I can't solve the problem, but my HE3 42824 has done the exact same thing...the kenmore subcontractor repair people have been less than helpful and want to charge 180 just to come out and service it. We were told on the phone that it MAY be the plastic tub, and it MAY be covered under warranty. After waiting 5 days for a maintenance appointment, only to have them cancel it for 5 days, we had enough...I we bought a Samsung last night! I don't think the Kenmore cleans well, anyhow, and it adds a bit of a musty smell to my clothes, so I am glad to be rid of it!

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

IF THIS IS A BRAND NEW INSTALLATION - be sure you hav removed the basket shipping pins (4) that secure the tub during shipping.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

well not sure about yours but some front load washers have a five year warranty on the tub but you have to pay the labor which is between 100-150dollars

The plastic casing (tub shell) around the stainless spin basket should not become worn unless the spin basket is hitting the outer shell. From my past experience, this is usually caused by a cracked or broken spin basket support (spider) arm on the back of the spin basket, or a shot tub bearing (which is also behind the spin basket). The bearing is actually part of the rear tub shell and is molded into the plastic. It cannot be replaced separately and requires the replacmeent of the shell.

If the spin basket supports become broken, the basket becomes off balance and rubs against the outer shell. This results in excessive vibration, which may be the reason why the support shocks were broken. No...this is not normally expected. Unfortnately, this is not a simple or inexpensive repair, either. If you have a service plan, or warranty coverage, I would recommend pursuing that as a repair option. If you wish to repair this yourself, I can post a link for you to follow, but it is expensive. This will usually require the replacement of the following parts:

Spin Basket
Rear Tub Shell (if bearing is bad)
Front Tub Shell (if spin basket caused significant damage)
Support Shocks (I would recommend replacing all 4)

Optional:
Drive Belt Pulley (can become warped or bent)
Drive Belt (if showing signs of wear)
Rubber Door Bellow (if vibration as caused damage to the rubber)

You can go to searspartsdirect.com and type in your model number to get prices for everything if you like. Everything can be found under the "Tub and Basket Parts" heading, with the exception of the rubber door bellow. It can be located under the "Door and Latch Parts" heading.

I know none of this sounds like positive news, but I do hope you find some of this information helpful. Let me know if you need further assistance.

boot tear in front replace

If you tip the machine back at an angle, you should see a clear plastic sausage shaped thing with a plastic tube coming from it, you will need to remove the plastic thig (pressure vessl) and clean it out.

one of the welds on your inner stainless steal tub may have broke causing the drop of your tub.  The tub has a warranty on it but the labor to put it in is around 3hrs give or take any hour.