My Montgomery Wards big Brown floor type demumidifier runs but won't collect water, it is over 10 years old BUT we don't use it only when there is terrible storms and the basement floods. I am at work but don't have the model number with me.
If your dehumidifier doesn't seem to run often but the humidity in the room is high, try adjusting the humidistat control on the dehumidifier to a dryer setting. If the dehumidifier seems to run constantly, but there's little or no water in the container, there may be a problem in the refrigeration system. Try cleaning the unit. If that doesn't work, you can't repair the refrigeration system yourself, you need a qualified appliance repair technician to do that.
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