Posted on Jan 28, 2010

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Have presario 6000. Would not boot but received message that new keyboard needed. Purchased "universal" aftermarket keyboard. New message "Hard drive failure imminent" and still would not boot to allow for saving data. Does this sound more like a keyboard issue or a true hard drive issue?

2 Answers

karan malhotra

Expert 211 Answers
Posted on Jan 28, 2010

karan malhotra

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Well its a os problem, remove the hdd back up ur data externally, reset the bios settings and recover ur computer from the recovery partition and ur problem will be fixed

Milind Shetti

HP Master 829 Answers
Posted on Jan 28, 2010

Milind Shetti

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Joined: Dec 14, 2008

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Hi,
Prepare to Diagnose the Computer
Perform the following actions to prepare the computer for troubleshooting a startup problem.

1. Remove the battery and AC adapter from the notebook.
2.Remove any optical disks (CD or DVD), and disconnect any external devices or peripherals such as USB devices, printers, docking stations etc.
3.Plug the AC adapter directly into a functioning wall socket.
4.Press the Power button to turn on the computer.

NOTE:After the battery, optical media and peripherals are removed, the Notebook PC may startup normally. If this occurs see Windows starts after the battery, optical media and peripherals are removed .

Symptoms and Resolutions
When the notebook stops responding or displays an error message, let me know what symptom that most closely resembles what is seen on the Notebook PC screen.

* Screen is blank with no cursor or text
*An error message is displayed on a black background
*An error message is displayed on a blue background
*PC stops responding on a red Compaq or blue HP logo screen
*PC Stops responding on the Windows logo screen
* The Microsoft Windows 'Advanced Options Menu' is displayed
* PC stops responding with a blinking cursor is displayed in the upper left corner of a black screen.
*Password is requested but password is forgotten or lost.
*Microsoft Windows starts, but a 'serious error' message is displayed that prompts you to send an error report to Microsoft for evaluation.
* Microsoft Windows starts , but the PC stops responding or restarts automatically
*Display is very dim during and after startup
*Microsoft Windows starts, but runs abnormally slow

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