Question about SmartDisk 250GB SMARTDISK CROSSFIRE EXT Hard Drive

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I'm having a problem with my SmartDisk external hard drive, Model #USB500. My computer recognizes it as an ?Ext Hard Disk USB Device? in the Device Manager, however when I look to access it from My Computer it doesn?t show an icon. I?ve tried another connection cord, but get the same results. Thoughts?

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  • Anonymous Jan 28, 2010

    Checked the disk management and the disk is not being recognized there to make changes, however it's being shown in the device manager. It's looking pretty grim! :{

  • Anonymous Jan 28, 2010

    USB ports are checking out and also tried a new USB connection cord. Maybe the unit is corrupt.

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Well ur drive is on offline mode... go to disk management and make it online and assign it a drive letter

Posted on Jan 28, 2010

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Some units have two cords one power one data , in the event
that a unit is not recognized its always the data cord , data cord
hooks itself to a computer via its data cord , so two items are
needed a good working 2.0 high speed USB and a good working USB cable , hook your unit up to your computer , reboot your
computer then try looking in my computer for the drive , if the
HDD is in working order its only way to your computer is the cord
or its USB connector , sometimes USB connectors break for no
apparent reason try checking your USB connections with other
items such as flash drives but not items such as lights fans or
headphones

Posted on Jan 28, 2010

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NewerTechnology uDriveSmartDisk USB Floppy Drive (model FDUSB-M, Color Kit Edition, formerly VST)


Verbatim continues to offer support on select SmartDisk products:



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For online support click here:

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or call technical support at 646-537-3411, Monday-Friday, 8 a.m. to 9 p.m. Eastern Time.





Verbatim Acquires SmartDisk External Hard



Disk Drive Business

-----------------------------



Verbatim Acquires SmartDisk External Hard Disk Drive



TOKYO, (July 5, 2007) - Verbatim® Corporation and its parent company Mitsubishi Kagaku Media (MKM), announced today the purchase of substantially all of the assets of SmartDisk® Corporation\'s external hard drive (HD) and digital imaging business.

The acquisition, which includes physical assets, patents, trademarks, technology, engineering and marketing expertise, was effective on June 30, 2007.

Feb 12, 2013 | SmartDisk USB Floppy Drive Titanium...

1 Answer

The hardware was not recognized


if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Jun 05, 2011 | SmartDisk 250GB SMARTDISK CROSSFIRE EXT...

1 Answer

My model # is USBFL880-C Yesterday I formatted my hard drive on my workstation. I moved all my data and 6 years of pictures to my SmartDisk without a problem. Ready to put the data back on my PC; plugged...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.


There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Nov 17, 2010 | SmartDisk FireLite 40 GB Hard Drive

1 Answer

Help! My drive suddenly "died". The green


The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Nov 03, 2010 | SmartDisk 250GB SMARTDISK CROSSFIRE EXT...

1 Answer

The 5v power pin on the AC adapter of my SmartDisk Crossfire external hard drive has been broken. How do I get a replacement AC Adapter?


Take your SmartDisk to any computer-store.

They can open the case, remove the disk-drive,
and mount the disk-drive in a new "empty" external casing,
with a new power-supply.
See: http://www.canadaram.com/3_5_sata_enclosures.htm
for a sample of various "empty" cases, for about $30.

Oct 06, 2010 | SmartDisk 250GB SMARTDISK CROSSFIRE EXT...

1 Answer

How to use verbatim model # usb500


Plug it in one of the usb ports of your computer. Check if the external hard drive has a power button.
Normally, something will pop up on the screen asking you to install the software that came with it.

Follow the instructions and you may now use the external drive as your back up drive.

Jun 08, 2010 | Verbatim 500GB USB Desktop 500 GB Hard...

2 Answers

My computer will not recognize my external hard drive what do i do?


There are a few possible causes for that. Here is an article on troubleshooting external hard disk problems:
http://www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Hope it helps!

May 25, 2010 | SmartDisk FireLite 40 GB Hard Drive

1 Answer

It isnt regestering my usb external harddrive onto my computer.


with some external hard drive you may have to install whats called a driver did it come with a cd? if not then you canask the person that you got it from.... make sure that your computer supports usb 2.0 good luck!

Dec 18, 2009 | SmartDisk 250GB SMARTDISK CROSSFIRE EXT...

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