Dishwasher soap dispenser won't open during cycle

Pour boiling water (with care) over both to help dissolve any residue that is making them stick.

Hello Eric, thank you for your post!

I understand that the dispenser on your Frigidaire dishwasher opens but the soap is not dispensing into your dishwasher. How old is your dishwasher soap? If it is around a year old you may need to discard it and use a new soap. Also check to make sure when you stack dishes that they are not obstructing the arms from reaching the dispenser. Make sure your spray arms are clear of any debris that could block the distribution of water inside of your dishwasher. You may need to connect with a professional technician for proper repairs if these steps do not correct your issues. I hope this information is helpful to you. -Matt

I would get it looked at under warranty.

I have the same dishwasher, have for about 2 years. It took me about a month to figure this out... But, you cannot run it with the flatware rack hanging on the bottom dish rack, you have to move it to hang on the door and you cannot have anything in the compartment under the soap dispenser that is tall enough to block it from opening. Annoying design for sure!

Kitchenaid lists 130 dishwashers with this model. Need the rest of the number
KUDSO1DLxxxx
Back in the day, when I worked on K Dishwashers, the drain valve was the problem typically.
It would get a piece of glass, from broken glass or other item, or a toothpick, whatever stuck in the drain valve. It would not completely close. During the wash cycle, water would be trickling down the drain and by the time the soap dispenser opens, the water would be gone or nearly gone.
Check this. When you hear the dispenser snap open, stop the dishwasher and open the door.
If you have little or no water, you are losing the water during the wash cycle.

Let me know.
Gary

2 things will lead to soap not dissolving, first is cold water, so make sure you have hot enough water. second and more likely is the dispenser is not opening at the proper time , instead fully opens at end of cycle during the dry cycle never even getting wet, and washing dishes with no soap, id replace the dispenser or make sure your not stacking items in front of dispenser hindering the opening. also powder is best, tabs and gelpack put undo stress on the dispenser door not always allowing full operation...

Advance the timer, with one hand on the dispenser door. The timer should release the door at times during it's cycle, it may need a little help, but not very hard to turn.

I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.

The part called a Wax Motor (about 2 inches) inside the door is responsible for opening your dispenser.Check it / replace it.

Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way. A.