The actual unit is working properly as we just finished cleaning all our carpets sucessfully. Now we want to do the stairs, and we can't spray water/soap out of the attachment. We do have suction working properly, but we can't dispense the water/soap.
When you attach the main suction hose to the front of the machine, you also have to connect the soultion hose to a valve located on the side of the machine. When the machine is running, take a small screwdriver and depress the centre of this valve. You should get a spray of water out of the valve which will confirm the valve and pump is working. Now, connect the small solution hose, making sure you push it on all the way. When you pull the trigger on the handle of the hose, you should get spray. If it does not, you may have a plugged nozzle sprayer.
It sounds like there is a pump problem or perhaps the line to the valve is compromised. You don't say how old the machine is. The pump delivers solution to both the hose and the brushes on the front of the machine and when you are cleaning carpet, when you press the trigger in the machine handle, there is a solenoid that opens and allows the solution to spray onto the scrub brushes. I mention this because if the machine is working properly for the floor, then the pump is working and your problem is likely in the valve or the line leading to it. This machine is pretty complicated inside and I don't recommend any one who doesn't understand it to attempt a repair. You should consider taking it to a repair shop.
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Thank you. When trying the screwdriver while depressing the center of the valve idea, the water didn't spray out. It just dribbled. So, I think this is the root of the problem. Is this a part that can be fixed and/or replaced? Thanks again!!
Thank you so much! The machine was purchased new in 2004. I've replaced a few buckets/nozzles here and there for cracks, but for the most part this machine has running really well, and isn't used more then 4 or 5 times a year. I'll take it to a professional...thanks for the advice.
I want to clean my stairs and the hand tool will not spin. I can pull the trigger and the water release but the tool won't spin
water from hand held stair tool not spraying water
tank will release water and solution, but nothing will dispense on the carpet.
using the hand tool and no water is spraying from it.
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