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The KX-T7730 isn't an answering machine. You need to refer to the documentation for whatever answering/voicemail system you have it connected to. Alternatively, repost your question specifying the make and model of the answering/voicemail system.
Who set them? The Panasonic has a table of restrictions that are programmed when the system is installed. The installer can change those, so I guess you'd need to call them for the programming changes.
One of the ports is shorted or you have the DISA turned on. Start by dialing each extension 101-1xx on the 824 and make sure that none of them are tripping the ring. You'll probably find that one of the ports is bad, the wiring is bad, or there is a programming issue. IIRC the U.K. system is not delivered with DISA, but you may have installed or turned on that feature.
I've never heard of the ability to reassign an intercom button as it's a fixed feature, but maybe so. Start by assigning the lower left phone button back to CO1 and let's see what happens. WIthout picking up the handset, press PROG the button and dial 0+01 STORE or ENTER.
Pick up the handset and drop it back in the cradle to exit programming.
Did that work? Making button 1 into CO1 will drop the programming from the intercom button and it should default back to intercom.
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