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Remove the dispenser draw and pour water down the soap chute as much as you can to soften any soap causing the blockage. When the water level drops, add more water. After a while use a soft flexible rubber hose and run it down the chute up and down to remove caked soap. Once this has been achieved, run the machine on "Rinse & Spin" to clean out the drum.
Mine too!! Very annoying, especially since the water then drains down onto to floor and has actually made the door hinges stiff! I just use powdered bleach now.
remove soap drawer and dismantle softener syphon assy , clean and reasemble , whilst drawer is out check water jets in roof of soap container , clean all but especially ones over the conditioner compartment, replace drawer and re-try.
Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.
take the soap dispenser drawer out and clean the drawer and the underneath the drawer, then clean the inside of the machine where the drawer fits into to. It could be caused by a build up of soap.
I opened up the top of the washer by unscrewing the screw in the back. then I pressed down hard on the white plastic cover of the soap dispenser that you will see on the front left hand side of the machine. I also moved it slightly to the right by pushing on the side of the same unit.
The soap dispenser then opened up fine. I cleaned out the soap dispenser from any crud that developed in it. Now it opens and closes nicely.
Did you know there is a class action lawsuit against LG for mold that develops inside of this model washer? I joined in the lawsuit. There should be no mold accumulating in any washer.
The dispenser has jammed against the drawer and will need to be checked out by a qualified LG technician. They will have to remove the top of the machine to gain access to the dispenser. The dispenser has a top section that can be unsnapped to gain access to the drawer for removal.
We went through the whole "clean the soap dispenser" deal and results were the same. Exploratory surgery revealed that the Prewash hose (for lack of better term), which connects from the top of the drum housing to the right side of the dispenser drawer (facing the machine)was completely clogged with gunk. Especially strange since we don't prewash hardly anything, ever. The hose that connects the bottom of the detergent dispenser with the side of the drum housing did have a lot of buildup, but I do not believe it was the cause because this was only happening on the rinse cycle. I also found the flow meter was frozen up.
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