Canon imageCLASS D320 Digital Copier Logo

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Posted on Jan 26, 2010
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Install cartridge message displaying on my machine

I replaced the cartridge on my canon d320 copier and it is displaying "install cartridge" still. I have tried to reset it and install it again. What else can I check?

  • Rey Bazan Jun 11, 2017

    It can also be caused by the drum in the cartridge not turning. This is caused by a defective cartridge or drive mechanism not engaging the drum gear.

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1 Answer

Tareq Bin Mostaq Mostaq

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  • Canon Master 1,449 Answers
  • Posted on Jan 27, 2010
Tareq Bin Mostaq Mostaq
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Joined: Dec 04, 2008
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When your cartridge is not adjust properly.
install your old cartridge.If this massage again may be your machine .Right side drum charge lock not adjust.Or machine ready so problem on cartridge.
Cartridge part no T series toner cartridge SG 35 is appropriate model.

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Related Questions:

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How can I solve Canon PC-D320 install cartridge problem - Canon PC-D320 Copier?

The cartridge installation error is displayed on the Canon PC-D320 printer when the cartridges are not installed properly. Glance through the steps below to resolve the issue.

1) Power up the printer and remove the ink cartridge from the printer.

2) Shut off the printer and disconnect the power cord from the power source.
3) Reconnect the power cord to the printer and power source after a few seconds.
4) Load the ink cartridges into the printer again and wait until the initialization completes.
5 )If the error code appears again, repeat the above steps.
6) If you have installed the cartridges properly but are unable to print, the printer will display an error code.
7) Open the front cover on the printer and wait until the print head moves to the left.
8) shut off the printer and disconnect it from the power source.
9) Remove the ink cartridge by pressing the clips on the sides.
10) Remove the felt pads in the platen waste ink absorber under the ink cartridge holder.
11) Rinse the pads and dry them using paper towels. Reinstall the pads. Check if the issue is resolved.
12) If the printer displays error E4, replace the ink cartridges.
13) Reset the print system if the issue persists.

For more printer related assistance get in touch with our experts by just giving a call @ 1-866-293-9220.
0helpful
1answer

Can install cartridge message mean current cartridge needs to be replaced?

This error means that the printer is not able to connect properly to the cartridge's chip!
Inspect the cartridge, every cartridge have a chip,
Clean it with isopropyl alcohol, or normal alcohol (But it needs more time to dry)
Clean the printer contacts that connects to the chip on the cartridge with isopropyl alcohol.
Reinsert the cartridge into the printer
and see if something change.
Is the problem still remain, probably the cartridge have a bad quality chip.
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I am working with a canon imageclass d320. I believe there is a problem with the fuser and am wondering how i can gain access to the fuser? There is nothing in the manual about the fuser either.

Hello,
from the left side of machine there are door, when You open them you will have access to fusing unit, but only to the paper exit section.

To dismantle the machine you need to strip all the plastics and much more...
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Install Cartridge error on Canon D-320 Copier

Try opening the right door and re-closing it to reset.

Also, be sure that your "new" cartridge is really new and not a low quality refill.

good luck
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The install cartridge message won't go away

yes it is problem your copier machanical problem.if it is original cartridge this printer or cartridge problem
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Replacing toner unit

i have a lot of quantity cartridge . open your copier front door and out the cartridge.Have your side any hp 1200 printer cartridge part no 15 change drum shatter put your old d320 cartridge then solve your problem
please send me success result
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Getting LCD Error: Toner not set Insert Toner

Sometimes what causes the problem is the black cartridge guide on the inside rear of the machine. It comes loose and so when you put your cartridge in it does not line up with the contacts properly. The parts cannot be ordered seperately. It comes with the whole rear assembly. The part # for it is HM1-0244
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Imageclass D320 "Install cartidage"

I believe the toner Cartridge has a tab that works a switch when inserted into the machine. sometimes it gets broken.
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