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Turn it over - take out battery and check with multimeter to ensure it is still workable - let sit for 10 to 15 seconds - replace battery - set it on level surface and step on and back off. Step on it again and it should now work.
I know what is this error. This is BATTery low. New battery last only 2 month, I've seen a problem with the kick feature to power-on the scale, those pressure buttons might get stuck and leak current and kill the battery.
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