The dishwasher has completed its cycle but the drain pump won't turn off and just keeps running even though the sump is out of water. I have tried cleaning out all that I can reach without pulling the dishwasher from under the counter and have dumped several containers of water inside the machine. They all pump out but the problem continues.
Hi,
The reason the drain pump continously runs is because it is trying to remove any water too avoid any further flood as there is a flood in the base of the unit which activates the float switch and constantly activates the drain pump until the water has gone. Isolate the unit at the power switch and remove the bottom panel under the door panel. Dry up the water as best possible with a towel. Run the unit again and check for any water leaks. You may just have over sudded the unit with too much detergent. Only use 2 teaspoons of powder. To start with while testing don't use any detergent. Good luck
Hope this helps.
Have you tried canceling the cycle? To cancel, turn the on/off switch to on, then press and hold for three seconds the two buttons labeled "Cancel Drain". Keep the door closed for the next minute so that the dishwasher can complete the cycle. During this time the pump will remove any water from the washer. Also you will notice that Bosch dishwashers always leave a little water in the system to keep the seals from drying out and going bad.
Hope this helps
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