It seems as though Pulsar are made by Seiko.
I couldn't find your model on their web site so you might have to do some digging to get this information you want. 10 years is no great age for a watch, so the maker should still have your manual on record.
If you go to the Pulsar web site (pulsar.com) you will be able to find a store locator where you can get advice or you could contact them (bottom of web page, right) by email.
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