It allows me to select a format, but when i try starting it, nothing happens. It reads "scanning document", but it does nothing.
I need help installing my scanner
Sounds like your laptop isn't talking to your scanner. These scanners only work if it has access to a computer to store the scanned image. Check if your USB drivers are installed. Most times you can go to "Device Drivers" in Control Panel (Under the "System" icon) and right click USB to update drivers on the net. Depends how old your laptop is too. If that isn't the problem, try installing the drivers again, or search the net for newer versions.(Usually at the Lexmark site). But at the end of the day, you won't be able to scan till your laptop can recognize your Lexmark printer!!!!
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Straight from the scanner:
It allows me to select a format, but when i try starting it, nothing happens. It reads "scanning document", but it does nothing.
From the laptop:
This message is displayed:"Unable to initialize scanner. Check scanner and scanner software.
cant scan
I follow the instructions to start a scan, but when i press the start button it says scanning for a while,but nothing happens.
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