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Hi friends, please check the dc adapter voltage,And battery also. Ensure the adapter light is gong on, if ok condition, please measure the voltage. Voltage will be E1705 DC Car Adapter (20V/6A 120Watts) check it.If not work please purchase from
Since you did factory install, Might probably that's the recovery partition you used, Try to restart computer, if does not work, turn it off, unplug ac adapter and battery then drain residual power of laptop by pressing the power button for 5 secs, then put the ac adapter and battery again. If it still doesn't work, try to run diagnostics first if it fails then you'll need to replace a part, if it passes then you'll need to do operating system re-installation manually.
If you press CTRL + F11 at turn on you will be able to access the "Recovery Partition" If you follow the instructions it will restore you to factory settings.
There must be a key called "fn" in your keyboard. Hold on it and press the square indicated key in the f-keys at the top. You have shrunk the screen size. This must reset it.
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