BIZHUB 350 C1183 MALFUNCTION - Konica Minolta bizhub 350 All-In-One Laser Printer

Did someone leave a trash can or boxes under the output trays? To solve this problem requires removal of the rear cover of the finisher. Then remove the elevation drive motor assemble. Be careful don't want the output trays to fall!!!!!! Then while placing them in their proper position re seat the drive assy. The top tray should be just below the orange rollers (If they are cleaned) you will see several actuators the top tray has to just touch them.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Did someone leave a trash can or boxes under the output trays? To solve this problem requires removal of the rear cover of the finisher. Then remove the elevation drive motor assemble. Be careful don't want the output trays to fall!!!!!! Then while placing them in their proper position re seat the drive assy. The top tray should be just below the orange rollers (If they are cleaned) you will see several actuators the top tray has to just touch them. worse case the elevation drive motor burn out and took the control board with it.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

No such code for a Bizhub 350. What model is it?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

como puedo solucionar me sale error c1183

This has to do with the tray on the finisher. Make sure it is seated in place and no paper is in it. It must cycle up and back down freely. It should reset by turning the machine off at the main power switch in the back, NOT the control panel.

C1183
Elevator motor ascent/
descent drive failure
• The elevator tray lower limit sensor (PC13) is not turned ON
even after the set period of time has elapsed after the main
power switch is set to ON.
• The elevator tray home position sensor (PC11) and elevator
top face detection sensor (PC12) are not turned ON even
after the set period of time has elapsed after the elevator
motor (M11) is energized.
• The elevator tray does not stop at the position for the specified
tray after the elevator motor (M11) is energized (beginning of
descent operation) and the elevator tray lower limit sensor
(PC13) is turned ON.
• The elevator top face detection sensor (PC12) is not turned
ON even after the set period of time has elapsed after the elevator
motor (M11) is energized (beginning of ascent operation)
when paper is being fed out.

C1183 Finishing option elevator drive
malfunction
See FS-514 Service Manual.
See P.65

First check the alignment front and rear of the finisher, check the finisher exit guide rollers if the paper is exiting properly, open both rear and the front cover and check the lower gears attach is the up/down drive belt. that lower gear one might be broken by the pin slot.

Its an elevator ascent/descent motor failure. You didnt by any chance have any thing such as a big box of paper or a trash can sitting under the exit trays did you? Check it to make sure the trays are level also.

put finger in power socket