V551 no sound with ringer or ringtones - will vibrate

Hi Bec
On what Phone?

iPhone 6 (ios9) = Settings / Sounds / Ringer & Alerts
Volume
or
SOUNDS & VIBRATION
Ringtone ... Choose from List
Or
Download a Ringer Custom Sounds App

1. Check a ringer volume and profile. Press a volume key to see the volume status bar at the top of the screen. Use the volume up and volume down keys to adjust the loudness of the ringer (scale 0 to 30). Tap on the text next to the ringer icon to change the profile (vibrate only, ring+vibrate).
2. Check if the issue is with a specific ringtone: Go to Settings > ringtones+sounds > Ringtone, and tap on a playbutton to preview the ringtone.
3. Switch off the ringer vibration (Settings > ringtones+sound > vibrate) temporary, to determine if your phone is affected by any motion settings i.e. Flip-to-Silence.
4. Make sure that call forwarding is not switched on: Tap the phone icon > ... > Settings.

If the problem persists, restart your phone by pressing and holding the power and volume down keys simultaneously until the phone vibrates. Release and the phone will restart. After this operation, you may need to re-adjust the volume and set date+time on the phone. Note that this does not remove your personal content.

To increase the ring volume, press the up-arrow button.
You can also change the ring tone using the Ringer Tones option in the setup menu.
If you need a manual, you may download a copy here.

Welcome to FixYa!

Volume up your phone using the Volume Key on the left side of your phone.

• A volume bar will appear on the screen.
• Press the Volume Key until you reach the desired volume level.
• Tap the ICON on the right to switch between VIBRATE and RING.
• Make sure that it is in the RING mode.

Thank you for using FixYa.
Have a great day.
Jas247

Sound Settings
You can customize various sound settings.
Incoming call
Note: When downloading MegaTones® or HiFi RingersTM, charges may apply.

Ringtone.
This menu allows you to select a ring melody. Highlight Ringtone and press . Use the Up or Down key to highlight a ring tone or press the Left or Right key to select a file from either the Default Melodies, Voice list, or Sounds folders. Press the Select soft key.

Volume
This menu allows you to adjust the ring volume to one of 7 levels plus Silent mode and Vibration mode.

• Use the Right or Left key to increase or decrease the volume.

Alert type
This menu allows you to specify how inform you of incoming calls. Use the Right or Left key to select an Alert type.
The following options are available:
- Melody: the phone rings using the ring melody selected in the Ringtone menu.
- Vibration: the phone vibrates but does not ring.
- Melody and vibration: the phone rings and vibrates simultaneously.
- Vibration then melody: the phone vibrates three times and then starts ringing.
- Melody then vibration: the phone rings using the ring melody selected in the Ringtone menu and then vibrates.

Message tone
This menu allows you to set up the ringer for incoming messages. You can set the Tone, Alert type, and Repetition.

• Use the Up or Down Navigation keys to make your selections.

Keypad tone
This menu allows you to select a Beep or a Xylophone for your Keytone and to select the Volume (0-7) that the
phone sounds when you press a key.

• Use the Up or Down Navigation keys to make your selections.

menu
2 settings
3 tones
incoming call alert (set to ringing)
ringing tone ( pick your ring tone)
ringing volume (set to level 5 loudest)
vibrating alert (on)
message alert tone (pick tone)
instant message alert tone (standard)
keypad tones (on)
warning tones (on) this is for the alarm and ringtone this is where your problem is so double check these settings ok
alert for (all calls)

You can set the length of your incoming ring to in the Call forwarding portion of the phone. Usually, it is set to 25 seconds. It can go as high as 30 seconds. To set the ringer to be longer or shorter, it goes by 5,10,15,... set of 5 increments. up to 30.
I would also recommend to use a factory set ringtone, set the profile to LOUD or OUTDOORS. With vibrate option on. Some downloaded ringtones don't play as loud.

Motorolas generally have a very low ringtone.The only solution is to find the loudest one on the phone and turn it up to the max.or alternativly go to settings-ring sytles-and change to vibe/ring.This will vibrate the phone first.if you phone is in your pocket or bag you should feel it vibe first than ring.

This phone allows you to independently set ring and vibrate modes. When you access "Call Vibrate" to set the mode, also visit the "Call Ringtone" menu to turn off the ringer.

You may want to leave the vibrate mode OFF and your ring tone ON and use the quick keys to switch between ring and vibrate. Two ways to do this, push and hold the # key to switch between normal mode (the settings you chose in "Call Ringtone" and "Call Vibrate") or use the side volume button to access the "Master Volume" and select "All Off", "Vibrate" or a ring tone volume.

If this helps you, please leave me a good rating.

I called Verizon Wireless and the said, if you go to “My Sounds” or “My Ringtones” select the song that you want to hear and press the play button. While the ringtone is playing press the button on the side of the phone to raise the volume…you should be able to hear the ringtone. Hope this helps!