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my hunch is the ear speaker of the phone is faulty and needs to be replaced, have you tried calling using either the handsfree/ Loudspeaker or the headset if you can hear with one of these then its surely the earspeaker to be faulty
I dont know my sound is on voume 7 but if someone calls it doesnt ring or make the melody noise whenever i press a button it hasnt been doing that since the past 3 days
I had the same problem for a month. When I decided to take it to service I delete all downloaded games and all messages ( almost 300). When I deleted messages it start working normally and still work.
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