Will lnot print a complete page. jumps to next page

There could be a few possible reasons why your Okidata Microline 280 Eco printer is jumping around 0.75" for each new page. Here are some things to check:

1. Check the paper feed mechanism: Make sure the paper is feeding correctly through the printer and that the paper guide is properly aligned. If the paper is not being fed correctly, it can cause the printer to jump around.
2. Check the tractor feed mechanism: The tractor feed mechanism may not be gripping the paper correctly, causing it to feed inconsistently. Make sure the tractor feed mechanism is properly aligned and tightened.
3. Check the page length settings: Double-check that the page length settings are correct and that they match the size of the paper you are using. If the settings are incorrect, the printer may not be able to print the entire page and may skip to the next page prematurely.
4. Check the top of form settings: Make sure the top of form is set correctly and is not too close to the top of the page. If it is too close, it may cause the printer to jump around.
5. Check the print head alignment: If the print head is not aligned correctly, it can cause the printer to jump around. Check the print head alignment and adjust it if necessary.

If none of these steps resolve the issue, it may be a hardware problem with the printer itself. In that case, you may need to contact Okidata technical support for further assistance or consider taking the printer to a professional repair shop.

Check your paper size and orientation setting. It sounds like the printer is set for A5 paper.

A few questions:
- Did this problem just start?

- Was there a paper jam and when the paper was dislodged the next few sheets were streaked? Running a few more pages usually clears this.

- Is this a new toner cartridge? Did you just change the cartridge? Are you low on toner? Try removing the cartridge and gently rocking it back and forth, side to side. This will distribute the toner more evenly.

- Is this a heavier weight paper then previously used? Try going back to the old weight and see if the problem continues.

Make sure all compartments are thoroughly closed. Add more paper.

Solution one: Check the ink levels To allow for full use of the cartridges, some printers continue to print even after the cartridges are completely out of ink. Follow these steps to check the ink levels in the Toolbox . The Toolbox is part of the standard printer software. Depending on the version of Toolbox on your computer, the appearance of the Toolbox features might vary.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement cartridge available to avoid possible printing delays. Print quality deteriorates as cartridges run out of ink.

1. Click Start ( ), click All Programs , click the HP folder, and then click the icon for your HP printer ( ). The printer software opens.
2. In the printer software, double-click Estimated Ink Levels . The Toolbox opens.
3. Click the Estimated Ink Levels tab to display the estimated ink level of each cartridge. Figure 1: Estimated ink level indicator Image: Estimated ink level indicator.
4. If the ink level indicators show that a cartridge is low or empty, replace the cartridge.
5. Try printing again.

• If these steps resolved the issue , you do not need to continue troubleshooting.
• If the issue persists , continue to the next solution.

Solution two: Reset the printer Resetting the printer might clear the issues and allow the printer to function correctly again.

1. Press the Power button ( ) to turn off the printer.
   NOTE: Pressing the Power button might not turn off the printer. This might happen if the printer is in an error state. Continue with these steps regardless.
2. Disconnect the power cord from the rear of the printer. Figure 2: Disconnect the power cord from the rear of the printer Image: Disconnect the power cord from the rear of the printer.
3. Disconnect the USB cable from the rear of the printer. Figure 3: Disconnect the USB cable from the rear of the printer Image: Disconnect the USB cable from the rear of the printer.
4. Wait 30 seconds.
5. Reconnect the USB cable to the printer. Figure 4: Reconnect the USB cable to the printer Image: Reconnect the USB cable to the printer.
6. Reconnect the power cord to the printer. Figure 5: Reconnect the power cord to the printer Image: Reconnect the power cord to the printer.
7. Press the Power button ( ) to turn on the printer.
8. Try printing again.

• If these steps resolved the issue , you do not need to continue troubleshooting.
• If the issue persists , continue to the next solution.

Solution three: Restart the computer Restarting your computer might resolve the issue.

1. Save the latest changes to your files, and then close all your open programs.
2. Click Start , and then click Shut Down . A dialog box opens.
3. Select Restart . Most computers turn off, and then turn on again automatically.
   NOTE: If a dialog box opens with a message that it is now ok to turn off the computer, press the power button on the computer to turn it off. Then press the power button again to turn it on. After a few minutes, the computer is ready to print again.
4. Reopen the file that you want to print, and then try printing again.

• If these steps resolved the issue , you do not need to continue troubleshooting.
• If the issue persists , continue to the next solution.

Solution four: Check for blank pages in the print preview If the printer prints all pages correctly, but it adds blank pages to the printout, check for blank pages in the print preview.

1. In most programs, click File , and then click Print Preview . If the program you are using does not have this option, consult the program manufacturer.
2. Review the print preview for blank pages.

• If the print preview reveals blank pages, delete the blank pages in the document, and then try printing again.
• If the preview contains no blank pages, continue with the next solution.

Solution five: Check the USB cable If the printer connects with a USB cable, a faulty connection might cause the issue. Follow these instructions to check the USB cable.

1. Make sure that the USB cable inserts all the way into its port on the rear of the printer. Use some pressure to push it in all the way. Figure 6: Insert a USB cable into the rear of the printer Image: Insert a USB cable into the rear of the printer.
2. Make sure that the USB cable inserts all the way into its port on the computer. Use some pressure to push it in all the way.
3. If the issue persists, try replacing the USB cable with a known good cable.

• If these steps resolved the issue , you do not need to continue troubleshooting.
• If the issue persists , continue to the next solution.

Solution six: Check the printer settings on the computer Issues with the printer settings on the computer might cause the printer to print blank pages. Follow these steps to check the printer settings on the computer. Step one: Check the default paper settings Make sure that the default paper size matches the width and length of the paper loaded in the tray. If the paper loaded in the tray is different from the paper size setting, the printer might print blank pages. For instance, the issue might occur if legal size paper (215 x 355 mm (8.5 x 14 in)) is in the tray, and the paper size setting is letter (215 x 279 mm (8.5 x 11 in)). Follow these steps to check the default paper settings.

1. Click Start ( ).
2. Click Printers and Faxes . The Printers and Faxes folder opens.
3. Right-click the icon for your printer ( ), and then click Printing Preferences . The Printing Preferences window opens.
4. Click the Paper/Quality tab, and then compare the settings in the Paper Size drop-down menu with the paper in the tray. If the size of the paper in the tray is not the same as the setting in the Paper Size drop-down menu, change the setting:
   1. Click the Paper Size drop-down list, and then select the size of the paper that is in the tray.
   2. Click Apply to save the settings, and then click OK to close the Printing Preferences window.

Step two: Print a test page Follow these steps in the order presented to print a test page. A test page might help determine if the printer installation caused the problem.

1. Click Start ( ).
2. Click Printers and Faxes . The Printers and Faxes folder opens.
3. Right-click the printer icon ( ), and then click Properties . The Properties window opens.
4. In the General tab, click Print Test Page . The printer prints the Windows XP Printer Test Page. Figure 7: Example of Windows XP Printer Test Page Image: Example of Windows XP Printer Test Page.

• If the Windows XP Printer Test Page prints successfully, you do not need to continue troubleshooting.
• If the page is blank, continue to the next solution.

Solution seven: Print from an alternate program Follow these steps to try printing from an alternate program, such as Microsoft Notepad or WordPad, to determine if the current program is causing the issue.

1. Browse to the location of your saved document, right-click the file, and then click Open With . A window opens with a list of programs.
2. Select a program other than the program you are currently using to print the document.
3. Open the file in the program, and then check the contents.
   NOTE: Most files open in plain text applications, such as Notepad or WordPad, even if the contents include unusual symbols or text that does not make sense.
4. Try to print the file:
   1. Click File , and then click Print . The Print window opens.
   2. Select your HP printer from the Select Printer drop-down menu, and then click OK .
   If successful, the printer prints exactly what displays in the program window.
   • If the document prints successfully in the alternate program, you do not need to continue troubleshooting. The issue is likely specific to the program you are trying to print from. Consult the program manufacturer for assistance.
   • If the document still prints blank pages in the alternate program, continue to the next solution.
   • here are a couple things you can try hope this helps you
     

HP Officejet 4500 (G510) Series and 4500 (K710) Series All-in-One Printers - The All-in-One Does Not Pick Up or Feed Paper Issue The product does not pick up or feed paper from the paper tray. How to use the solutions in this document To resolve the issue, try each solution in this document in the order presented. IMPORTANT : Each time you try a solution, try to print a self-test report to determine if the hardware is functioning correctly. To print a self-test report, use the steps in the following table. How to print a self-test report

1. Load plain, white paper in the paper tray.
2. Press and hold the Cancel button ( ) on the product control panel.
3. While holding the Cancel button ( ), press the OK button ( ). The self-test report prints.

NOTE: Refer back to the steps in this table after attempting each solution. Solution one: Reset the All-in-One

1. Disconnect the power cord from the back of the product.
2. Wait 30 seconds.
3. Reconnect the power cord to the back of the product.
4. Press the Power button ( ) to turn on the product.
5. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
• If the issue persists , continue with the next solution.
• If the test page does not print , continue with the next solution.

Solution two: Check the paper The condition of the paper or the amount of paper loaded might prevent the rollers from picking it up and feeding it through the product. Use the following steps to check the paper in the input tray.

1. Remove any wrinkled or damaged paper from the input tray.
2. Make sure that all the paper is the same size and type.
3. Tap the stack of paper on a flat surface to align the edges.
4. Make sure that the stack of paper contains from 10 to 25 sheets of paper.
   NOTE: Do not overload the input tray. Make sure the stack of paper is shorter than the top of the paper width guide.
5. Insert the stack of paper into the product, and then gently push the paper width guide snugly against the paper. Figure 1: Load paper 1 - Load paper 2 - Adjust the paper width guide Illustration of loading paper and adjusting the paper width guide
6. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
• If the issue persists , continue with the next solution.
• If the test page does not print , continue with the next solution.

Solution three: Check the print settings The paper settings in the print driver must match the paper size and type loaded in the product. Use the following instructions to adjust the paper settings.

1. In the software program you are printing from, click File .
2. Click Print , and then click Setup , Properties , or Preferences .
   NOTE: The specific options might vary depending on the software program.
3. Click the Features tab.
4. In the Basic Options pane, select More from the Paper sizes drop-down list.
5. Select the size of paper loaded in the product, and then click OK .
6. In the Basic Options pane, select More from the Paper type drop-down list.
7. Select the type of paper that you loaded, and then click OK .
   NOTE: These changes do not change the default print settings. The print settings revert to the default settings the next time you open the program.
8. Change any other print settings necessary, and then click OK .
9. Click OK to print.
10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
• If the issue persists , continue with the next solution.
• If the test page does not print , continue with the next solution.

Solution four: Clean the rollers Follow these steps to clean the rear rollers and the pick rollers on the HP product. Step One: Clean the rear rollers

1. Press the Power button ( ) to turn off the product.
2. Disconnect the power cord from the rear of the product.
3. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 2: Remove the rear access door Remove the rear access door
4. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the paper rollers. Rotate the rollers with your fingers to clean all the way around. Figure 3: Clean the rollers Graphic: Showing paper rollers
5. Make sure that the paper feed rollers on the rear access door are clean, free of paper bits, and rotate freely. Figure 4: Access door rollers Access door rollers
6. Allow the rollers to dry completely.
7. Reattach the rear access door. Push the door forward until it snaps into place.

Step two: Clean the pick roller

1. Remove any paper from the paper tray.
2. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 5: Remove the rear access door Remove the rear access door Figure 6: Rear rollers and location of pick roller Image: Rear rollers and location of pick roller
3. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the pick roller. Rotate the pick roller upward with your fingers to clean all the way around. Figure 7: Pick roller Image: Pick roller in the product
4. Make sure that the pick roller and the rollers around it are clean, free of paper bits, and rotate freely.
5. Allow the pick roller to dry completely.
6. Reattach the rear access door. Push the door forward until it snaps into place.
7. Load the tray with plain white paper.
8. Reconnect the power cord to the rear of the product.
9. Press the Power button ( ) to turn on the product.
10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
• If the issue persists , continue with the next solution.
• If the test page does not print , continue with the next solution.

Solution five: Service the All-in-One

Issue The All-in-One is working, but the printed output is not straight on the page. It is skewed or crooked. Solution Follow these steps to resolve this issue: Step one: Ensure that the paper is loaded correctly

1. To make sure that the paper is loaded correctly, check the following conditions:
   • The right side of the paper is even with the right side of the paper tray.
   • The paper guides are adjusted to the edges of the paper.
   • The paper is flat in the tray.
2. Make sure only one type of paper is loaded in the All-in-One.
3. Make sure the rear access door is securely installed.

Print a diagnostic page If no identifiable problem exists with the paper or the guides, print a test diagnostic page to see if the unit is operating correctly. Follow these steps to print a diagnostic page:

1. Load letter, A4, or legal unused plain white paper into the input tray.
2. Touch the Setup icon on the display.
3. Touch Tools .
4. Touch Self-Test Report . The HP All-in-One prints a Self-Test report, which might show the source of the printing problem.

Validate that the printer is within skew tolerance Follow these steps to validate that the printer is within skew tolerance using the self test report:

1. Fold the paper horizontally into half. Look through the paper to see the single and double lines at the top and bottom of the page.
2. The line over the single line and the line below the two lines should overlap exactly.
3. The single line at the top of the page should fall between the two lines at the bottom of the page.

Step two: Clean the paper rollers Follow these steps to clean the paper rollers:

1. Turn off the unit and unplug the power cord.
2. Remove the rear access door.
3. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around.
4. Allow the rollers to dry completely, and then replace the rear access door.
5. Plug the unit back in and turn it on.

Step three: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product. If this does not resolve the probelm I suggestsdownloading the HP Print Diagnoostic Utility:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&lc=en&dlc=en&cc=us&product=3204788


Trust this will be helpful. :)

1. Make sure that there is letter, A4, or legal unused plain white paper in the input tray.
2. Touch Setup on the display.
3. Touch Tools .
4. Touch Self-Test Report . A self-test report prints. Figure 1: Self Test Diagnostic Page
5. In the Print Quality Pattern section on the test page, look at the color blocks for any lines. Figure 2: Print Quality Pattern
6. If there is no color bleeding in the Print Quality Pattern color blocks, print a document to determine if the issue has been resolved.

If you have completed all of these steps and are still experiencing a problem, continue to Step three. Step three: Check the paper

• Many papers have printing and non-printing sides. Load the paper with the printing side down.
• Use the correct paper type for the project. For everyday documents, plain paper works well. For documents with dense printing, such as high-contrast graphics or photographs, use HP Advanced paper for the best results.
• If these steps do not help, try a different paper. Ink might not bleed as easily on heavier paper. Paper that does not accept ink well is also prone to bleeding and smearing. HP designs its inks and papers to work together.

If you have completed all of these steps and are still experiencing a problem, continue to Step four. Step four: Check the printer settings

1. In the software program you are trying to print from, click File and then click Print . The Print window opens.
2. Make sure that your printer is selected and then click Preferences . The printer Preferences window opens.
3. Click the Printing Shortcuts tab.
4. The Printing Shortcuts tab lists most printing needs, but you might need to modify some of the options. Options on the Printing Shortcuts tab:
   • General Everyday Printing
   • Photo Printing-Borderless
   • Photo Printing-With White Borders
   • Fast/Economical printing
   • Presentation printing
   • Two-sided (Duplex) Printing
   
   NOTE: These general printing shortcuts have pre-selected settings.
5. To change the settings from the ones that are available on the Printing Shortcuts tab, click the Features or Color tab. Options on the Features or Color tab include:
   • Print quality : If you are unhappy with the quality of your printouts, try increasing the print quality. To print more quickly, try decreasing the print quality.
   • Paper type : If one of the options matches your paper type exactly, select it rather than Automatic.
   • Paper size : Make sure this matches your paper.
   • Print in Grayscale : Print a document in shades of gray.
   • Orientation : Specify how the document is positioned on the page.
   • Paper Source : Select the tray that you want to use for printing.
   • Two sided printing : Print on both sides of the paper.
   • Color Management : Specify the color space that the printer will use to interpret image data.
   • Pages per Sheet : Specify the number of pages of the document to print on each sheet.

If you have completed all of these steps and are still experiencing a problem, continue to Step five. Step five: Clean the printhead
NOTE: Do not clean the printhead unnecessarily because this wastes ink and shortens the life of the ink nozzles on the printhead.

1. Make sure that there is plain white paper in the input tray.
2. Touch Setup on the display.
3. Touch Tools .
4. Touch Clean Printhead . The HP All-in-One cleans the printhead and prints a test page.

Step six: Service your productIf you have completed all the steps listed above and are still experiencing a problem, service the product

By using the Duplex button on your machine, you can set the machine to
print copies on both sides of paper.
1 Press Duplex.
2 Load originals face up in the ADF.
3 Press the Scroll buttons until the binding option you want appears.
• Off: Prints in Normal mode.
• 1->2Side Short: Prints pages to be read by flipping like a note
pad.
• 1->2Side Long: Prints pages to be read like a book.
• 2->1Side: Scans both sides of the original and prints each of them
on separate two papers. (SCX-6322DN only)
• 2->2Side: Scans both sides of the original and prints them on both
sides of a paper, this function produce exactly the same print out
from the original. (SCX-6322DN only)
• 2->1Side Rotate2: Scans both sides of the original and prints one
of them on separate two papers, but the information on back side
of the original is printed 180° rotated. (SCX-6322DN only)
4 Press OK to save your selection.
If the mode is enabled, the Duplex button is backlit.

Collation

You can set the machine to sort the copy job. For
example, if you make 2 copies of a 3 page original,
one complete 3 page document will print followed by a
second complete document.
1 Press Copy.
2 Load originals face up into the ADF.
For details about loading an original, see
page 5.1.
3 Enter the number of copies using the number
keypad.
4 Press Menu until Copy Feature appears on the
bottom line of the display and press OK.
5 Press OK when Copy Collation appears.
6 Press the Scroll buttons to select Yes.
7 Press OK or Start to begin copying.
One complete document will print

http://www.websitetoolbox.com/mb/copierquestions

NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:

• Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
• Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.

NOTE: The above solutions are based on jobs using 8.5 x 11 inch paper, single sided, with no more than 28% coverage.