Hmmm .. when it was dropped it might have bent the spring contact that connects to the battery terminals when its plugged in .. you might be able to see that with a small flashlight inside the camera . you hope not but it could have broken the plastic that holds that contact .. if its just bent you can carefully rebend the spring so that it makes good contact . there is also the possibility that the new battery is discharged below the threshold where the charger will start .. thats a safety feature on some chargers .. if the voltage gets too low then it wont initiate charge .. that could cause overheating in old damaged batteries . if that is the case then you can "jump start the battery" .. to give it enough charge to allow the charger to take over .. its not a safe thing to do if you are not a bit skilled with electricity .. but you can jump a standard 9 volt battery across your new battery for a few seconds (10 or 20 seconds should be enough .... you must make absolutly certain that the + and - termanals match . if you hook it up backward then you can damage the new battery .. once the battery has gotten a little charge then when you hook it up to your charger it should take over and fully charge the battery .. fresh replacement batterys come with enough charge but if they are in stock for a long time they might be delivered discharged .. you can check them if you know anyone with a volt meter .. it should read 7.2 volts .. if it read above 5 volts then you probably dont need the jump start .. less than than that you do .. if you dont feel comfortable doing these things then you might look to see if there is a Ham radio operator in your neighborhood .. or maybe an electrician or TV service shop ...
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