Question about Apple iTunes

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I have had problems with the latest version of iTunes. It did not recognise my iPod classic. Re-installed earlier version of iTnes, now am unable to run programme as it says that the version on my iPod is more recent than the installation. Left with music on iPod, nothing on PC. Please help!

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Posted on Jan 19, 2010

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1 Answer

How do i restore my ipod classic?


Take complete Back up of your files before restore your device at any time .
  • Re install the latest version of iTunes.
  • Open iTunes, and then connect your iPod to your computer.
  • after few minutes it will appear in the source list in iTunes.
  • Click the Restore button
  • Possible restore options are appear on screen.
  • A message will appear prompting you to enter an administrator's name and password. wait for some time and at last it

Jun 16, 2014 | Apple iPod classic MP3 Player

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I just purchased a new Ipod 160gb classic. My .mp4 files do not play on it except for 2 out of many. I called Apple/Itunes support and they said these should play. I cannot figure out what the...


Download the latest version of itunes 9.21 install it and load ALL songs on your itunes, if it shows up on your itunes it WILL play on your ipod.
good luck.

Aug 22, 2010 | Apple iPod classic MP3 Player

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Restoring an ipod


Make sure you got the latest itunes version and latest ipod classic version.  Also you need to be on the original computer you used to sync with the ipod.  Open up itunes and connect the ipod.  Your ipod should show up on the computer.  Just click on the restore itunes back to factory default button and you should be g to g.

Nov 05, 2009 | Apple iPod classic MP3 Player

1 Answer

My ipod has a circle red x on it and wont respond


First try resetting the iPod. If this does not work then restore it.
To RESET IPOD: 1 Toggle the Hold switch on and off (slide it to HOLD and then back again). 2 Press and hold the Menu and Center buttons for at least 6 seconds, until the Apple logo appears.
To RESTORE IPOD To update or restore iPod classic: 1 Make sure you have an Internet connection and have installed the latest version of iTunes from http://www.apple.com/itunes/download/?ipod 2 Connect iPod classic to your computer. 3 In iTunes, select iPod classic in the source list and click the Summary tab. The Version section tells you whether iPod classic is up to date or needs a newer version of the software.
In Restore all data is erased from iPod classic, including songs, videos, files, contacts, photos, calendar information, and any other data. All iPod classic settings are restored to their original state.

Jul 19, 2009 | Apple iPod classic MP3 Player

1 Answer

My iPod Classic 80gb starts to sync with computer and after about 700 songs are put on there my itunes will crash and freeze my ipod. when i do finally get my iPod dissconnected it is empty and itunes has...


I would suggest you go to the itunes website and down load the latest version of itunes.
This is also possible through itunes, as you can have the program check for up dates.
I have had some issues with earlier itunes but the latest copies seem to be better.
I have also set up itunes for automatic check for updates, this way itunes is constantly updated.

If you copy is current, then i would remove it using the add/remove software tool in the windows control panel. an reinstall the latsest version of itunes.

Hope this is of some help.

Apr 19, 2009 | Apple iPod classic MP3 Player

1 Answer

When I connect my ipod nano to my PC, my PC does not see it? Other ipods work fine on the same pc?


make sure the ipod is powered on before plugging into the pc and make sure that you have the latest version of itunes installed on the computer, look on http://www.apple.com/itunes/download/ for the latest version. If the computer still does not recognise it after you have the latest version of itunes then go here http://www.apple.com/support/ipod/five_rs/nano2gen/ and click on the 'begin' logo on the right hand side of the screen

I hope this helps

Dec 30, 2008 | Apple iPod nano

1 Answer

Changed computers


I'm making an assumption that iTunes was working before on the other computer, and now that you have switched computers, the Nano is not being recognized by iTunes?

Try this, from Apple's website:
http://support.apple.com/kb/HT1339
Summary Learn how to restore iPod, iPod classic, iPod mini, and iPod nano to factory settings.
If you need to restore an iPod shuffle, click here.
Background It is important to understand the difference between "update" and "restore". Update simply installs the software that controls iPod and does not affect the songs and files stored on iPod's disk. Restore erases the iPod's disk and restores iPod to its original factory condition.
Warning: because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
Products Affected iPod, iPod mini, iPod nano, iPod classic
How to restore iPod
  1. Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
  2. Download and install the latest version of iTunes if you do not already have it installed.
  3. Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
  4. After a few moments, your iPod will appear in the Source panel in iTunes.
  5. Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
  6. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software available.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software available.
  7. If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

Jun 25, 2008 | Apple iPod nano

1 Answer

Ipod nano 4gb


If you install the itunes version 7.5 that you downloaded, you wont lose your music library. It is a separate file from the programs installation files. You don't need to uninstall the previous version, the new one will install on top of it.

Dec 23, 2007 | Apple iPod MA446LL/A MP3 Player

1 Answer

Itunes does not recognise my ipod


  1. Go to apple.com/iTunes
  2. This link will help you instal the latest versuion oof itunes.

Nov 27, 2007 | Apple iPod nano

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