HP J3680 Officejet All In One Printer Logo
Posted on Jan 19, 2010
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Is there a fix for being able to scan hpj3680

Is there a fix for being able to scan from the hpj3680 printer/scanner. on windows 7. It printed but wont scan after i upgraded from vista to windos 7

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  • Master 731 Answers
  • Posted on Jan 19, 2010
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Hi Melinda,

Windows7 provides a basic set of scanning drivers, also referred to as Windows Image Aquisition (WIA) drivers, that you can use as an alternative to scan a document when you cannot scan using the HP drivers. You might choose to use these scanning drivers for one of the following reasons:

  • Your product released before Windows7 and HP has not released drivers that support scanning for your product.
  • You have not installed the available HP software that includes scanning.
  • You are troubleshooting a scanning problem and trying to identify the source of the problem.
ScanningUse one of the following three methods to scan a document. Method one: Scanning with Windows Live Photo GalleryTo scan a document using Windows Live Photo Gallery in Windows7, follow these steps:
  1. Click the Windows icon Is there a fix  for being able to scan hpj3680 - c01319360.gif , click All Programs , and then click Windows Live Photo Gallery .
  2. Click File , and then click Import From Camera or Scanner .
  3. Click the product you are using to scan, and then click Import .
  4. Make any desired setting changes, and then click Scan .
Method two: Scanning with PaintTo scan a document using Paint in Windows7, follow these steps:
  1. Click the Windows icoIs there a fix for being able to scan hpj3680 - c01319360.gif/uploads/images/c01319360.gif" alt="c01319360.gif" class="h_mi" /> , click All Programs , click Accessories , and then click Paint .
  2. Click the Paint button (c01886001.gif ), and then click From Camera or Scanner .
  3. Make any desired setting changes, and then click Scan .
Method three: Scanning with Windows Fax and ScanTo scan a document using WinIs there a fix for being able to scan hpj3680 - c01319360.gifScan in Windows7, follow these steps:
  1. Click the Windows icon c01319360.gif , click All Programs , and then click Windows Fax and Scan .
  2. Click New Scan .
  3. Make any desired setting changes, and then click Scan

Please reply if the problem persists.


Regards,
Rizwan

mukhtar21 shaikh

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  • HP Master 2,022 Answers
  • Posted on Jan 19, 2010
mukhtar21 shaikh
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Currently HP has no driver for Win 7 for this product. However basic printing and scanning is possible. The procedure is explained very clearly on th HP's website.

Click here to visit the HP support page. Scroll down and you will find the instructions for scanning.

Also I have reproduced these instructions here:

ScanUse one of the following methods to scan a document. Method one: Scanning with Windows Fax and Scan
  1. Click the Windows (9e939e3.jpg ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scan .
  4. Click New Scan , and then click Scan .
Method two: Scan with Paint
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  2. Click All Programs .
  3. Click Accessories .
  4. Click the Paint icon (2f86b3b.jpg), and then click From Scanner or Camera .
  5. Click Scan .
Note that the above instructions may only work after the driver is installed.
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