Singer CE-200 Quantum Futura Computerized Sewing Machine Logo
Posted on Jan 19, 2010
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Future CE-250 software compatible with Windows 7?

Laptop with Windows XP died. New laptop is running Windows 7. When installing CE-250 software get this error: Cannot run an x86 build on this utility on x64 platform. Does this mean the software is not compatible with Windows 7? If so, when will update be available?

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  • Posted on Oct 20, 2010
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I just bought a new Futura CE250 & had the same problem.

I fixed my "can not run an x86 build of this utility on x64 platform" by visiting the futura support website & downloading a service update. I have a computer with Windows 7 installed.

The website is www.futura-support.com

When you are there, click on the link on the left for "Service Updates."

The actual link to where I downloaded my udate is: http://www.futura-support.com/downloads/ce150.html

Happy Embroidering!!!

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RichterScale, it won't help.

mslbms, you need an update 3.0.0.9 that supports Windows 7

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Richard Schabler

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  • Posted on Jan 19, 2010
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Vista does have a compatibility service for sotware that was made to run on pre x64 bit computer processors.

Microsoft Vista compatibility help center page.
Use this link for the details.

Instructions:
Run the Program Compatibility Wizard

  1. Open the Program Compatibility Wizard by clicking the Start button Future CE-250 software compatible with Windows 7? - 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking Control Panel, clicking Programs, and then clicking Use an older program with this version of Windows.
  2. Follow the instructions in the wizard.
If you cannot install a program, insert the installation disc for the program and, using the wizard, browse to the program's setup file, usually called Setup.exe, Install.exe, or something similar. The wizard is not designed to work on programs that have an .msi file name extension.

To change compatibility settings manually for a program, right-click the icon for the program, click Properties, and then click the Compatibility tab.

Hope this helps.

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I have a Singer Futura CE-250 Sewing and Embroidery Machine. I don't have a CD to install the software on my computer. Am I able to download the software?

Do you have computers at work? You must have friends with a Desktop computer? Give them the disc and a USB memory stick. That is the long way around the problem, but you can download it online from the Singer Website :>D

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That is called the upgrade or compatibility software, and I would recommend that you search on eBay under Singer CE-200.
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There is an update to give an x64 driver for the Singer CE-250 that will let you run on an x64. With the sewing machine not connected to the computer, install the software that came with the machine. Click OK at all of the "cannot run x86 build on a 64-bit OS" messages. When it is done, install the software from http://futura-support.com/products/ce-250/software . (The second one is for XP, Vista, and Win7 versions.) Accept the unverified driver (install anyway). After this completes, then connect the sewing machine to the USB port on the computer.

Similar patches exist for the CE-200.

I hope this helps. Please add a comment with the version number of your software. I know with Husqvarna Viking's 3D Embroidery, there are versions that can be upgraded to work with x64 and versions that are not patchable.

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Just bought this machine and installed the software. When I try to use I get a message: Can not run CF_Splash.dll

It sounds like you are trying to use the software on Windows 7 or Vista. There's a patch at www.Futura-support.com you'll need. On the lefthand side of the screen, click on downloads, then choose CE100/150/250/350, etc, etc. Follow the directions CAREFULLY. Be sure to install ALL Futura software you've already installed and reboot your PC BEFORE starting the new instructions.

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Happy embroidery!
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