My panasonic kx-tga520m cordless handset does not display caller id anymore. the second handset does display this feature. What should I do?

Caller ID will only be available if you subscribe to that service from your telephone provider. Some PBX systems do not provide compatible Caller ID information. The KX-TGA810E handset will not display any Caller ID information if the telephone company Caller ID format is not in the expected format.

The KX-TGA810E is an add-on handset for certain Panasonic cordless phone systems, including the KX-TG8100. For more information about the handset, see https://www.manualslib.com/manual/650310/Panasonic-Kx-Tga810e.html#product-KX-TGA810E . The KX-TG8100 manual section on Caller ID is available here: https://www.manualslib.com/manual/117913/Panasonic-Kx-Tg8100e.html?page=25#manual . The complete manual for the KX-TG8100 is https://www.manualslib.com/manual/117913/Panasonic-Kx-Tg8100e.html .

I hope this helps.

Cindy Wells

Please call your phones service provider, they may charge for this service. Just because the phone is capable of caller ID function doesn't mean it is a free service.

I would call your phone service provider and have them reset your caller id service.

There isn't any converter available. The technology used for caller ID is different and the telephone was made for US use. There's no way to change the telephone to make it compatible. You will need to either get a new telephone made for your country, or find an external caller ID display unit.

This feature lets you know who is calling

without looking at the display.

To use this feature, you must:

- subscribe to a Caller ID service of

your service provider/telephone

company.

- turn this feature on (page 24).

When caller information is received, the

handsets and base unit announce the

caller's name or phone number received

from your service provider/telephone

company following every ring.

The unit announces in English only.

L Name pronunciation may vary. This

feature may not pronounce all names

correctly.

L Caller ID service has a limit of how

many characters can be displayed. If

the caller's name is too long, the

handset may not be able to display or

announce the entire name.

L The announcement is heard at the

same level as the ringer volume (page

16, 23).

L If you turn on the answering system

and set the number of rings "2

rings" (page 36), the unit does not

announce the caller information. If

"Toll saver" is selected and there

is a new message, the unit does not
announce the caller information.

Don't mind. Returned the product to the seller. Thanks.

To turn Talking Caller ID on or off
You can turn Talking Caller ID on or off for the handset and base unit separately. If
this feature is off, the unit will not announce caller names. The factory preset is ON.
Handset Talking Caller ID feature
1 Press [MENU].
2 Scroll to “Talk Caller ID” by pressing [d]
or [B], then press Select.
3 Select “Off” or “On” by pressing [d] or [B].
4 Press Save, then press [OFF].

Also Refer To Page 31 Of Your Owners Manual.

If You Do Not Have The Owners Manual It Can Be Downloaded Here.
http://support.radioshack.com/support_phones/doc73/73355.pdf

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Hi trinigirl, You should not have to do anything to make the caller id information come through. There is no programming to perform for the regular caller id identification on your display after the second ring (it takes at least one ring cycle for the digital information to pass through). Your model also has the talking caller id function, which will announce in English the callers name or a custom name you can prepare in the phone book of handset number 1. With all that said, you are not getting caller id showing after the second ring, then your phone is bad (which is pretty rare for this symptom), or your phone line still does not have caller id activated. To troubleshoot your problem you need another phone line with working caller id and/or a different phone that is known good to pass caller id. That way you can interchange the phones/lines to see if it is your line or your phone. My guess it is your line somehow, though I have fixed phones that won't pass caller id, but rarely. If it is your phone, try rebooting it, thats about all you can do short of sending it in for repair. Let me know how it goes. CG

They all have talking caller id on the phones themselves