The VM is lit on my phone all the time even though i have no messages, how can i clear this?

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

How do we know? its your system.
Suggest you reset it back to default (0000).
But you need the password for Admin programming (F983).
Once your in do MBOX,CHG, 100 (or 10), RESET
Done

Actually you have only one issue, the second is that you've posted this under a 7630 phone. If you really have a 76xx phone, press MESSAGE and look at the display. (don't pick up the handset).
Not only will it tell you where the message came from, it will let you CLEAR or ERASE the message by pressing the 3rd soft key. When all messages are cleared, the red light will go out.

Carl

No, it stays lit because there *are* messages, just not voice mail messages. Press the MESSAGE button and look at the display. Look at what's above soft key #3. If you don't need the information in the first line, use the CLEAR key to erase it.

Carl

My message light is lit SOLID and only follows the ring, so you must be talking about the FWD/DND light.

The Forward condition can be cleared, but you will lose the call forwarding to voice mail. The light can be programmed by your installer to be solid, instead of flashing, but the installer will have to do that.

If you're somehow oddly talking about the message indicator on the upper right of the phone which doesn't flash, them press MESSAGE and look at the display. It will tell you where the message came from and let you press CLEAR to erase it.

Carl

When you press the message button, look at the display. Is it really going to the VM extension or is it going to another phone? Othre people could have left you a message by calling you and pressing the MESSAGE buttone either on purpose, or by accident.

You can clear ALL message lights from your phone by dialing *700 plus your extension and #. Of course you can access VM by dialing the VM extension, usually 165 or 500 from the intercom.

try leaving yourself a voicemail and then listening to it and deleteing it again this sometimes will clear any glitches in the VM system

you need to change the greeting in the main menu you will find this in feature 983.under greeting and tale you will find the old ones...

If you have listened to all messages on the answering machine, then this is the "tone" that the phone company sends out for those people who have paid voicemail with the carrier.

Page 41 of the manual - "if the handset still indicates there are new messages even after you ahve listened to all new messages, turn it off by pressing and holding [OFF] until the handset beeps.

Page 40 of the manual - "Turn VM tone detection on/off - the default setting is "ON" 1. [Menu], then press #332 then choose [OFF] - now when the phone company sends a tone out to your phone it will be ignored.

not a bug in the phone call your provider and ahve them delete your vm and then reactivate it to delete the icon.