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Anonymous Posted on Jan 18, 2010

Stackable softener dispenser stays filled with

Kenmore stackable washer/dryer softener dispenser stays filled with water. when I go to start a new load, the softener dispenser is already filled with water. How can I clean it or stop this problem?

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  • Posted on Jan 18, 2010
PRIMOAPPLIAN
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If its the dispensor on top of the adjitator it snaps off then you can unscrew some of them to clean. or just soak it in hot water.good luck!

If you need further help, I’m available over the phone at https://www.6ya.com/expert/dude_653d05454b389bba

Testimonial: "Suggestion worked, but didn't really snap off. Had to wiggle dispenser & finally able to snap it out. Cleaned with a toothbrush and snapped back."

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Hello sir,i have a kenmore series 90 washer & dryer.this specific machine has top dispensing detergent/bleach&softner.when it becomes time for the softner to be dispensed on the re-fill the machine...

PLease check the hose that goes from the INLET VALVE to the dispensing system cup on your washer. This hose probably has a hole or the plastic dispensor is cracked and therefore leaking.
The inlet valve is working and when the time comes the water goes to the dispensing cup, so the system is working it is just the hose, dispensing cup or both.
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The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
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If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
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The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

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You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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