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On our Ep3170 we get a C5 error code and the wrench symbol

On our Minolta EP 3170 copy machine we are getting a C5 error code and the wrench symbol and then the unit powers off. We unplugged the unit and then plugged back in. Then as per the Owners manual we held down the Multi-Copy Key ''0'' while turning the power on.
It seemed like it was fixed for a few moments but then the wrench symbol and the code C5 reappeared just before the unit shut off again. Owners manual just says if this happens to call a technician. Does anyone know what error code C5 means? Thanks in advance.

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  • Anonymous Jan 18, 2010

    I removed the left side panel (some screws) but did not see anything that resembled switches. Sorry, I guess I just don't know exactly what I am looking for here.

  • Anonymous Jan 24, 2010

    thank you swan34. What you said is correct and I did find the micro switch. The #5 error light however failed to go out so I'm assuming there is a larger problem with my copier than resetting the switches will fix. Do you know which error the #5 represents? What is really wrong, other than a number showing up?



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Hello sir;You must remove the left side panel to access the service switch(s1) on PWB A you press this switch to chose the "C" then enter 0 press "#" ,then press "CLEAR" to terminated.

Posted on Jan 18, 2010

  • Everett Lin Jan 18, 2010

    Hello sir; When you removed the left panel , did you see a PC board, there have a small micro switch mark down (S 1) on the PC board A.

  • Everett Lin Jan 24, 2010

    Hello sir; If can not reset , then you go to check the continuty of the fuser lamp if no continuty ,replace the lamp, ortherwise replace thermistor, hope that's the solution.



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