It Keeps Freezing up and i want to know how to fix it

Try this - Reset the device 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Or you can try to force MSC modes 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC. If none of this helps you might need to reload and update to the latest firmware or try and force recovery mode. 1. On your Sansa player, press and hold the Power/Menu button for 15 seconds to turn the device completely off. 2. Slide the Hold switch so the orange portion shows. 3. On your PC, double-click My Computer 4. On your Sansa player, press and hold the REC button while connecting it to the PC. 5. Release the REC button when a 16MB-FORMAT drive partition appears under My Computer. This may not work on your player not sure of the Model cut off.