LG WM1814CW Front Load Washer Logo
Anonymous Posted on Feb 10, 2008

LG WM1814CW - Water/soap Leaking Under Washing Machine onto Floor

Over the past few weeks we've begun noticing water leaking from the underside of the washer. It's at more-or-less the centre of the washing machine close to the back, although it's hard to confirm just how far back the leak is without being able to lift the machine to look. The washer is 2 years, 8 months old, and the leak happens throughout the washing cycle while the drum is full. Has anyone had an experience with this one?

Thanks very much.

  • 7 more comments 
  • malleigh Feb 29, 2008

    I have this same problem. Sometimes I have suds...that is rare. Mostly just water. I haven't figured out what cycle it's happening in but I do know it's coming from the underneath side. We have checked the hose and the filter they are fine. It also doesn't seem to be happening everytime, every few loads. Also there is always extra water in the liquid soap dispenser. I use HE laundry soap and don't even fill it half way. I do get the LE code every once in a while also. I usually can only put three beach towells in at one time if I put more in then I usually get an error code. Not overly Happy with this machine. I have had it for 18 months.

  • Anonymous Mar 10, 2008

    Thank you for your help pkaiser74. I'm sorry it took so long to reply to you- I've been trying to get back to you but I haven't had any time to myself lately. And I'm a little embarrassed too I guess.

    When I moved the machine away from the wall to remove the top cover (not an easy chore), I noticed a thin line of water running down the back of the machine from the cold water connection. It was a loose connection that I was able to carefully tighten using a wrench, and it's working fine now.

    Thanks again for your help pkaiser74.

  • Anonymous Mar 10, 2008

    Malleigh- I haven't seen the LE error code but I have encountered suds leaking onto the floor in the past. When we spoke to the appliance repair people they suggested we were using too much soap. They also suggested we do a test- run a wash cycle using only water (i.e. empty, with ** clothes or soap added). If we still see soap suds then we've been using too much soap in our washing machine. When we tried this we did see soap suds in the water, so we **w use much less soap and have had ** more problems of that particular kind since.

    Incidentally, when we had the 'suds' problem we were using "Tide HE" soap and we WERE following the directions on the bottle re: how much to use. We cut the soap we use by at least half (my wife says we cut it down to a quarter the suggested amount, and since she's usually right I'll defer to her), and the washing quality hasn't suffered at all. With the HE washers, the expression "less is more" definitely applies!

  • Anonymous Mar 10, 2008

    Malleigh- I haven't seen the LE error code but I have encountered suds leaking onto the floor in the past. When we spoke to the appliance repair people they suggested we were using too much soap. They also suggested we do a test- run a wash cycle using only water (i.e. empty, without clothes or soap added). If we still see soap suds then we've been using too much soap in our washing machine. When we tried this we did see soap suds in the water, so we **w use much less soap and have had ** more problems of that particular kind since.

    Incidentally, when we had the 'suds' problem we were using "Tide HE" soap and we WERE following the directions on the bottle re: how much to use. We cut the soap we use by at least half (my wife says we cut it down to a quarter the suggested amount, and since she's usually right I'll defer to her), and the washing quality hasn't suffered at all. With the HE washers, the expression "less is more" definitely applies!

  • Anonymous Mar 10, 2008

    Malleigh - I don't k**w why my text is being replaced by stars, but I've been trying to say we **w use much less soap and have had ** more problems of that particular kind since.

  • Philly_Kris Apr 16, 2008

    I also have suds coming from the bottom of my washer too! Plus I have water in the soap dispenser & mold forming. The tubes in the back are fine & the walls are dry; its from somewhere underneath the washer. This all happened just past the warranty!



    My washer has the dryer stacked on top. Has anyone tried to unstack the machines? How many people did you need? I would like to check the washer before I spend a lot of money on a repair guy but I’m guesses I need 2 repair guys just to unstack them!



    HELP!

  • jannB Oct 22, 2008

    I have this same problem. It leaks water from underneath. When in warranty the repairman said nothing was wrong with it, maybe using to much soap... It is only about 2 years old.

    And the water does seem to be coming from the center on the bottom. It is not flooding but enough water to cause problems...help!

  • Anonymous May 04, 2009

    We spent over $3700 for an LG TROM series Washer and Dryer and the Washer has been leaking from day 1. We also have the mold problem others have complained about. Although LG was no help at all, I do have the satisfaction of telling everyone I see looking at the LG products at the local stores to stay away from their products. I am happy to say I have personally prevented 6 sales of LG products to customers. Payback is a beyatch LG.

  • Anonymous May 02, 2013

    Try using 2 tbl. sp. at the very most! I'll bet your leaking stops.

×

13 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Governor:

An expert whose answer got voted for 20 times.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Oct 06, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Governor:

An expert whose answer got voted for 20 times.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Oct 06, 2008
Answers
1
Questions
0
Helped
20952
Points
18

Here is the answer !!! My LG front loader has leaked once a year for the past 4 years. The rubber bellows (a part underneath the washer) cracks and causes the leak. DO NOT LET THEM TELL YOU THAT YOU ARE USING TOO MUCH DETERGENT ... THAT JUST AN EXCUSE !!! The part costs around $12. Here's the link ...

http://www.repairclinic.com/SmartSearch/SmartSearch.aspx?R=1514&searchText=LG%20Washer

  • drawnedlac Dec 22, 2010

    This is absolutely correct... We've an entire suite of LG appliances and although they've all needed at least one repair, the washer and dryer have been problem free until just recently (they're 3 years old now). We started seeing a very small amount of standing water under the washer (not much, but enough to do damage to the wood cabinet they're on.) We called LG ("you're using too much soap"), then called our repair man (can't find a leak). After seeing your response I checked the bellows myself, and you were right on, there was a very very small crack in it. I changed it myself (tipped the machine on it's side --- easy access) and voila... no more leak. Thanks!

×

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Dec 22, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: May 04, 2009
Answers
1
Questions
0
Helped
20952
Points
4

The leak we had with our LG was not the bellows. It was coming from a split hose, the hose that is under an access panel on the front of the machine. Seems that when they were assembling the unit they cut the hose with the pressure clamp where it attaches to the inside of the machine. Had to cut a small portion of the hose and reattach it with the pressure clamp. Wasn't easy.
Happy to say that I have successfully prevented 15 people from purchasing the LG front load washer by telling them about the leaking and mold issues.

Ad

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 3 Answers
  • Posted on Feb 25, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Feb 25, 2010
Answers
3
Questions
0
Helped
21097
Points
7

Solution Number 3 was right on. And you can get the bellows part from the Repair Center that Solution Number 3 indicated. Repair Center was great, shipped it out the same day. I ordered 2 of the bellows, in anticipation that this will happen again. Only thing I would state is that you can tip the washer on its side and access the bellows from underneath. This keeps you from having to take the entire washing machine apart.

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Jun 30, 2011
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jun 30, 2011
Answers
1
Questions
0
Helped
20952
Points
1

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Nov 01, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Nov 01, 2010
Answers
1
Questions
0
Helped
20952
Points
1

Where to start? All LG machines are garbage! Washer, Dryer, and Dishwasher never worked from day 1. I tried to contact Best Buy ( I won't shop there again) to trade back even for my old Whirlpool machines. LG Cusomer Service is useless. Dishwasher does not wash or dry, the utencil basket cannot handle knives or handles down without them poking through. The Dryer dries 80% of the time. The Washer leaks, leaves clothes wet and water in the soap dispenser. All of the machines take about 3 hours to get done what my last machines could do in 1 or less, how is that energy efficient?

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 92 Answers
  • Posted on Feb 10, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Oct 31, 2007
Answers
92
Questions
0
Helped
92536
Points
158

I suggest taking the top panel off (2 screws in back leave the plastic piece on the lid). push hard back and lift lid off. now you can look in from the top. look for soap residue to see if water is leaking down the side of the cabnet. if none is evident check hoses. what makes you so sure its in the middle/back. if you only notice it during the wash cycle you may have to go in back and take off the panel check around the bearing behind the pulley in the tub, could be leaking

Jim McDowell

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Aug 05, 2014
Jim McDowell
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Aug 05, 2014
Answers
1
Questions
0
Helped
20952
Points
1

I don't know what you guys are calling a bellow however a bellow is not 12 dollars. Lg is one of the best front loaders out there and no l do not work for lg

ron dovzak

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Jun 07, 2014
ron dovzak
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jun 07, 2014
Answers
1
Questions
0
Helped
20952
Points
1

I have to say something about our LG1814CW. We've had it for about 8 years and it has just started to leak, which brought me here to this page. Thanks for all your suggestions, folks. But 8 years in dry, dry Arizona is not too bad!!

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Oct 29, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Oct 29, 2010
Answers
1
Questions
0
Helped
20952
Points
1

I had the same problem - twice. It was a tiny hole in the bellows. They seem to be using some cheap material and it makes it prone to holes. The first time I had a repair guy fix it (warranty) and the second time I fixed it. You can buy the bellows from a parts store. I managed to do it without the special clamp wrench but it would make it a lot easier if you had it. It is unfortunate on such an expensive machine that they went with such cheap materials.

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Dec 04, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Dec 04, 2008
Answers
1
Questions
0
Helped
20952
Points
1

The LE code was for an overheated motor (per the LG help line). We had to unplug the machine for 30-60 minutes. We had clothes in the machine and had to run a Rinse cycle with no spin per the help line. We have not had the problem any longer, but we wash smaller loads now.

A

Anonymous

D'ear kaycov i'm having the same problem le code won't spin either way and it did leak a bit before this I was hoping to get a solution too. My machine is a LG front loader and is only a couple years old. We figure we'd finally get a more expensive machine but are very sorry the old fashion machines rarely broke down and if they did we could at least fix ourselves. I agree with you i'll never buy that kind or brand again. It is a pity they do'nt give more info on the problem shooters of these modern day appliances Best of luck
from another disappointed customer
who thought buying a lg would be a wonderful experince

A

Anonymous

I have an lg front loader with the same problem. I am not using too much soap and have water intermittently on the floor--- lots of it. the warranty person could not find a problem.... blamed me and said to call back if it happens again. the washer is only a few months old and they are scheduled for tomorrow.

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Apr 06, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Apr 06, 2008
Answers
1
Questions
0
Helped
20952
Points
1

Le code and won't spin either way. it has been leaking for the last couple months, only small amount but a nusiance. any ideas, if i have to buy a new one it will not be this brand.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Water is pouring from water dispenser onto the floor, unable to flow into machine even if drawer is removed. How do I fix this?

2 THINGS TO LOOK AT THE SPLASH GUARD OR MORE LIKELY A BAD HOSE SOMEWHERE ESPECIALLY THE ONE CONNECTED TO THE SOAP DISEPENSER


22026913-jkb5ybrklduaa4afh4xyzipe-4-0.jpg

22026913-jkb5ybrklduaa4afh4xyzipe-4-2.jpg
0helpful
1answer

I have water leaking onto the floor from my LG Tromm washing machine. I tried to check for blockage of the hose but it is still leaking.

Check the connections on the back of the washer for the cold & hot water connections. This just happen to me last week. My husband tighten them and resolved the problem. Good Luck !
0helpful
1answer

Water is all over the floor from the washing machine. What could be the problem

water pump, hose or tub.. depends when you noticed water. After it was filled? during draining or filling? Also a clogged drain will cause backwash. Holes in tub from rust will leak out water, water pump cracked can leak water or hoses to drain or to washer not sealed or cracked. Overfill from a faulty fill valve can also do that, but then you'd see lots of water all obver on that one.
4helpful
2answers

GE whre5260e1ww zh133346g top load washer is leaking small amount from the bottom of the machine during wash cycle? I took the back of the machine off and the pump and motor assembly had broken off from...

Hello there:
Here is a few tips that might help you out
Hope that they are very helpful for you
Best regards Mike
Washing machine is leaking Washing machine leaks are very common. There are many places a washing machine can leak from although most leaks come from the same few places. The most common cause for a leaking washing machine is the door seal. Door seals often get holes in them and water leaks down the inside of the washing machine which then runs out under the front. Water leaking down the front of the washing machine from the door can be caused by a worn door seal (the flange part that the door glass presses against when closed) or something trapped between the door seal and the door glass which breaks the seal. If the door seal doesn't look worn, or it's too young to be worn, then try cleaning the door seal's flange and the door glass on the inside of the door. Bits of cotton, un dissolved washing machine detergent etc can cause a leak.
Soap dispenser leaks
The next most common cause of a leaking washing machine is the soap dispenser. Leaking water from a soap dispenser is often caused by a blockage, or water pressure that is simply too high. Despite seeing many leaking soap dispensers, I've never seen a soap drawer with a seal, they just rely on water not getting to the front which is not really good enough. Some Hoover soap dispensers in particular, are renowned for leaking, and over the years Hoover have had to introduce modified soap dispensers twice.
Some washing machines, can flood water out of the soap dispenser when a hose gets blocked (usually with un dissolved soap powder) Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and the hose wasn't wide enough. Un dissolved powder from a tablet or lumps of detergent through poor hot water pressure can block this hose solid. (Note: water flooding out of the front of a washing machine's soap dispenser can also be an indication of overfilling or a partial pump blockage if it does it when spinning)
Finally, black gunge in the top of the soap dispenser can cause water to spray towards the front and leak. Take out the soap dispenser drawer and look at the roof of the soap dispenser. If it's covered in black gunge, blocking some of the water holes, it could be causing problems. In extreme cases I've had to replace the dispenser.
Tips for finding a leak on a washing machine
  • If you have a leaking washing machine, and you can't see where it's coming from, shove some newspaper underneath the washing machine. The slightest drop will give a clue where the water is leaking from. Pull the sheet out regularly to check for water leaks.
  • Water can run round things and drip onto other parts. Be careful with your diagnosis, as water dripping from a hose at the bottom could actually be leaking from somewhere else higher up.
  • Leaks usually leave marks, so it's possible to see something is leaking even without witnessing it. The soap suds that come out with the leaking water leave white trails. Rust is a good indicator of a water leak too. However, if you have had a previous leak cured, the "evidence" of a leak may still be present so be sure you don't blame a part that was repaired in the past.
  • If the washing machine leaks only at the end of the wash, when water is being pumped out. Make sure water isn't backing up and cascading over the top of a blocked drain pipe in the plumbing.
  • WARNING: Don't get electrocuted trying to witness a leak. It's dangerous running the washing machine with the top or back off.

0helpful
1answer
0helpful
1answer

Water leaking onto floor from under washing machine

first off check for punctures in hoses,
a leaking pump (common issue, youll see water dripping from pump area)
search you tube for whirpool washer repair, for simple instruction for removing hte outer cabinet
0helpful
1answer

LG washer leaking problem

You may be using too much detergent.  Use only 2 tablespoons of detergent in your wash.  Using too much will oversud the machine causing the suds to go out the back vent and on to the floor giving the sense of a leak.  
On the dispenser, make sure that the containers are clean and free of any debris.
23helpful
3answers

Water leaking from soap dispenser front loading washing machine

water leaking from soap dispenser. so water pours out under the soap dispenser
0helpful
1answer

Washing machine wm1814cw

Check the wire ring that goes around the rubber seal located just inside the door - we had to call a repair person out one day because our door was leaking, and he told us it's important that the spring be at the top of the door opening to prevent leaks from happening. He had a hard time moving the spring to the top but that seemed to help.

A few months later we found a water leak from our soap tray, so we had the tray replaced under warranty, although I'm not sure that helped because the replacement looked identical to the old one. It only leaked when we used powdered Oxyclean and liquid soap in the tray at the same time; the leaking water ran behind the front cover and dripped out onto the floor all along the front of the machine, mostly near the left corner, but we stopped putting Oxyclean into the tray & the problem stopped. Hope that helps.
2helpful
2answers

Lg wm1812cw front load washer

We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.
Not finding what you are looking for?

20,962 views

Ask a Question

Usually answered in minutes!

Top LG Washing Machines Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a LG Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...