If this is a Whirlpool manufactured top loader (such as your Kenmore), it could simply be off level. The rear feet on these washer have an auto-leveling mechanism that you can easily reset yourself. Just follow these steps:
1. With the wash tub empty, open the washer lid and grasp the rim of the tub opening (do not grab the tub).
2. Now place one of your feet at the base of the washer along the front of the washer to keep it from moving.
3. Now pull the washer towards you so the rear feet lift off the floor. You should hear a clicking sound as the rear feet auto-level.
4. Carefully set the washer back down (do not slam it) and the rear of the washer should now be level.
Using a level, check the washer front to back and side to side to make sure it is level in all directions.
If you need to adjust the washer washer front feet, carefully lift the front of the washer and turn the feet to either adjust them up or down. The slightest difference can cause excessive vibration on the final spin. Check by placing your hands at opposite corners on top of the washer (diagonally - one on the rear, one on the front) and try rocking the washer to see if it moves. If the washer wobbles, you need to readjust.
If you still have problems after checking the level of the washer, please post back and let me know. The problem could also be related to balance spring issues. I hope this helps you.
Can you please double check the model number as it does not show up in the records
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I did level the machine, which leads me to think it is more of the balance springs. It is a belt driven machine, the model # is 110 2072110. The drum seems to not be stable.
Lee
Model # 110 2072110 serial # G 03032678
I think it is a problem with the balance springs or plate. I don't know which is on this machine. It is belt driven.
Lee
can you please post serial number and model number
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