I just wanted Electrolux to know that this is the Pronto 2-1 is the worst product I ever purchased. I thought after I received the new battery because of the recall it would work.
When I was going to purchase the stick broom I was going to get the Shark but because I knewElectrolux was a good name in products I decided to purchase the Electrolux which I truly regret because it was just a waste of money
I am sorry that I do not have the solution but just discovered that I have the same problem. My power pack was recalled because of the battery problem and I received a new power pack that worked perfectly for six months. Today, my wife tried to use the unit and it had no power. Being the man of the house, I assumed she had not placed the handle in the charger bracket correctly and proceeded to carefully attach it. Sure enough, the blue light came one, for only a few seconds, and then went off. After several carefully conducted attachments, I came to this website to find a solution. Good luck to both of us.
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The Electrolux Pronto 2-in-1 is truly a very bad piece of euipment. I too went with the Electrolux over the Shark because of the Electrolux name. This over priced unit makes me doubt the quality of all Electrolux products. I shall not buy another one of products
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