Canon MultiPASS MP730 All-In-One InkJet Printer Logo
Anonymous Posted on Jan 10, 2010

I have a Canon MulitPass MP730. Wrong Cartridge message.

I have a Canon MulitPass MP730. The LCD display is stating "wrong cartridge". I have installed all new correct cartridges and tried to reseat the print head, the error does not go away. Any ideas as to what is wrong or is it worth repairing?

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  • Master 2,306 Answers
  • Posted on Jan 10, 2010
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It's worth repairing, That error on a Canon is saying that the printhead is bad, not your cartridges. The part number for your printhead is stamped on the side of the printhead could be QY6-0049-000 but I'm not sure.

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  • Contributor 51 Answers
  • Posted on Feb 25, 2010
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Error: "Wrong Cartridge"
Solution: Clean bedsand Reset the Canon MP370

Preparation 1: Remove ink cartridges
Preparation 2: Clean the bed of each cartridge in the printhead and clean the sensor (I use a cotton bud, experts will cringe)
Preparation 3: On the printhead the light blue/grey lever on top must be all the way to your left as you look at the machine.
Preparation 4: Put back the ink cartridges and make sure each one clicks into place
Preparation 5: Make sure there is paper loaded at the back as normal (in case you've fixed the error but alarm is now blinking because of paper!)

Now Reset the printer:
1. Printer ON
2. Press Additional Functions, Scan, Copy, Scan. to get into Service mode
3. Select Test mode
4. Select #8 Printer Test, it will clean then it says 2 -- 8
5. Press 3 - Says EEPRON Clear.
6. Select 0, Ink count
7. Press OK/Set
8. Select 0, Ink count
9. Press OK/Set (Yes, do it twice)
10. Turn printer Off and then ON

If you make the wrong selection, press the red cancel button with a triangle on it. This takes you back to the beginning of the service menu

Otherwise there is an unlikely chance your printhead is bad, part number: QY6-0064-000 aprox.US$50.00 in 2009

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WRONG CARTRIDGE

Press the reset button if they can correct that problem. Maybe you can used the not genuine cartridge on your printer or it could be not properly inserted your cartridge. Try to power off the printer and check your cartridge then power on it again.
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What's the message?? If it says wrong cartridge then you need a new printhead.
QY6-0064-000 around $40.00
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The wrong cartridge error happens when the printhead goes bad. The only thing to do is replace the printhead.It is QY6-0064-000 for around $40.00
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Weong cartridge error on my LCD screen--I cleaned

Wrong cartridge error is a problem with the printhead, needs to be replaced. Qy6-0064-000, aprox. $40.00
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Even with new cartridges sometimes the pc board that is attached to the cartridge can get dammage,replace the faulty cartridge.
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I have the multipass mp700 and have just experienced the same message ..... wrong cartridge. After reading the manual, from the disc, it means that there's something wrong with the print head, most likely needs cleaning, but it won't clean because the printer is sending a malfunction message. I will be trying to clean the head and if that doesn't fix it then I'll buy a new print head. Good luck with the problem.
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Error message "wrong cartridge"

Hi there

Ok I have put a MP-Tools in my website for you to try out this tools are for reseting your inks plus it can do much more.

Click on the link to download it.

Click Link = http://www.4all2sell.com/reset-tools/MPTool.exe

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time
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Display Says Wrong Cartridge

I went to the Canon website http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=9035 and typed "Wrong Cartridge" in the search portion for the MP730. It listed detailed instructions to remove all ink cartridges, raise the lever to the right on the carrier, and then remove / reseat the "carrier". After that I replaced all cartridges and printed the alignment page. All is working, now.
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