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If you using upper or lower drawer and this shows up it means the dishwasher has water under the filter board which located on the bottom under the lower drawer. You have to disconnected power,removed the lower drawer, clean the water, replaced filter board, check the dishwasher for leaking.
Most likely one side or the other has a bolt or fastener that gave away. You will have to take the door off to see what is going on in there by the hinge point.
There should be a type of hook inside the hole where the door latches to the machine. Hold the handle up and rotate the hook latch so the open side is pointing towards the machine. The click you heard was the latch that holds the door closed moving to the closed position when the door was open, and it needs to be in the release position.
The cables that are connected to the springs are broke, atleast one anyway. You'll need your model number off the machine to get them from a parts dealer. once you have them, pull the machine out a little ways and they install on the left and right side lower area.
Dishwashers use Bi-Metal strip to
allow the dispenser to open/close. This strip when heat up causes the soap door
spring to open up the dispenser. If this strip is not heated doesn't allow the
door to open. The strip may not be getting 120V or maybe disconnected. Newer
(plastic liner) dishwashers use a wax motor to open the soap dispenser. The
plunger inside the wax motor slowly moves and pushes the plunger and door
open. And, if this wax motor doesn't receive 120 volts, then it'll not work.
Please check the voltage to the wax motor/Bi-metal strip; also inspect the
connections to these.
If the door cannot be opened, remove the the outside lower panel. (2 screws at bottom of panel, then lift off. Take a long screw driver (be sure power is removed first!) and push up behind the control panel at the latch at the very top middle of the door. You can them open the door and remove the screws that hold the control panel on. When the control panel is removed you will have access to the door handle and latch pieces. These parts can be ordered through sears partsdirect web site. Good luck.
The door slamming open is a broken spring/springs. They are very easy to replace - remove the screws holding the dishwasher in... pull out slightly and replace with good ones on the sides.
Can you clear the error code by shutting off power to it?
Thanks for using FixYa. Many dishwashers (but not all) use a BI-metal strip that heats up once power
is applied to it. The BI-metal strip bends and allows the soap door spring to
open up the dispenser. This bi-metal strip is not given full 120 volts power,
the timer "shunts" the power through either the heating element (
most common ) or the motor and this gives the bi-metal strip lower than full
power to work and open.
Most often the bi-metal strip has lost its ability to
bend properly and needs to be replaced. Older Kitchen-aid dishwashers used a mechanical
arm driven by the timer to open the dispenser = no electrical bi-metals. Newer (plastic
liner) Kitchen-aid dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax
motor slowly moves and pushes the plunger and door open. And, if this wax motor
doesn’t receive 120 volts, then it’ll not work.
Please do rate this solution and revert for further
assistance.
Murray, It sounds like one of the door springs has broken and that is why the door seems heavier and opens with much more force.
You'll want to at least make a temporary repair and order a new replacment spring to get your dishwasher working like it should and so it's safer too.
You can check to see which side of the dishwasher the spring broke, by locking the door shut (with the cycle set to "off"). Now remove the lower access panel, beneath the main dishwasher door. There are a couple of screws near the top corner edges of the panel, just under the main door and a couple more on the toe kick near the very bottom.
Once you've got the lower access panel off, you'll be able to see the two door springs, (there is one on each side). Of course, the broken one might have fallen off the spring notches, so look around and you should see it.
With the door still closed and locked, you can remove the broken spring and see if it's just the hook end that broke. If that's the case, you can reform the end hook using a couple pairs of pliers and reinstall the spring on the door and frame mounting points. You'll have to use pliers to stretch the spring slightly to get it on the other mounting point, once you've got one end on a mounting point. If the spring broke off more than 3 coils, you'll need to replace it with a new one.
You can find a replacement by using searspartsdirect.com and putting in your model number to locate a line drawing and parts listing for your particular model. You can also order a new one from them, or use the part number to get one locally, if you wish.
Once you've got the spring back on the door and cabinet mount points, you can unlock the door and gently lower the door to see if everything is working properly. Once you've opened and closed the door several times, you can reinstall the lower access panel and you're back in business.
I hope you find this Very Helpful and best regards!
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