The E02 error means that the washer is slow to fill. This can be caused by a problem with the incoming water hoses, the water valves or the washer draining as it fills.
The first thing to check is the incoming water if you have very little water in the washer. Make sure that the shut-off valves have been opened fully. If they were fully open, close them. If they were closed, check if that solves your E02 problem. Next remove the water hoses. A damaged anti-flood hose can reduce the water flow to a trickle. Clean the filters at both the shut-off valves and the intake valve on the washer. Replace the hoses at the shut-off valves. With a bucket below the hoses, turn on the shut-off valves and check that you are getting good flow. Now, attach the hoses to the washer. Check if the washer fills properly.
Check that the drain hose is positioned so that the outlet is above the water line of the washer. If your E02 issue continues and no water gets into the machine, then the inlet valve could be stuck in the closed position. If the washer is filling and the E02 error persists, then the water flow sensor may be a problem. This sensor has air tubes that can become clogged. Make sure that they have no dirt. There are other parts in this sensor that could be damaged.
Unfortunately, I don't have a source for parts for this washer. Some Bosch water inlet valves are available here:
http://www.appliancepartspros.com/bosch-washer-valve.html . If your washer is under warranty, contact Bosch.
I hope this helps.
Cindy Wells
the water pump filter had a dime in it cleaned it out. how can I check to see if pump motor is good. there is no error code 13
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