Get a couple of guitar picks. With the unit upside down, you will see a curved ridge above the power and USB sockets, use your thumb to apply pressure upwards to this ridge. This will allow you to push a guitar pick between the dull plastic lid and the shiny plastic case, this is so the lid can slide clear of the case. Next go to the front of the unit and wrestle the other pick into the curved leading edge between the lid and the case. When it's in, you should find the lid will rise up a couple of millimeters. Now PUSH the pick towards the back of the unit. For me, the lid flew off undamaged and I could now access the circuit board and drive.
Hello,
its true, there is no screws on it. It was clipped together.
You need a flat screw driver and use a little force to get it open from the side of the case.
But if you open, it might not close properly again. In such case, you can to use something to bind the case together.
I wish you all the best.
Sorry to say the above information was not correct and any use of force may damage your disk drive.
The case is very easily opened:
1) Invert the case with the base upwards.
2) Place the unit on a table top
3) Place your hand over the thin plastic base cover with the laben and connectors towards you.
4) While pressing downwards slightly, slide the cover ( just the cover) towards you for about 5mm ( that's very little, just over 0,25 of inch)
5) Voila, no tools, nothing deformed.
If you require more help, ( hopefully your disk drive has not suffered a hard disk crash), then we provide advice without charge.http://www.aurora.se We are a data recovery company with 26 years experience. Glad to be of help .)
/Jana
Ok, I have a Hitachi LS-1000-EMEA 1TB external. And I tried Jana's (Disk_Crash), method of trying to gently open this thing, and I've still had no luck. It's a replacement drive from Hitachi, due to my old one kicking it in just under 7 months. And I probably could just send it back this one too (getting stuck with shipping costs again but whatever), but I already stupidly put data on there that I now need. Do you have any suggestions? THANKS, Greg
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FINALLY!
First of all you have to prise a small tab at the front of the base, above the cable / power sockets. I used a small knife but whatever you have.
Once the tab is free you can just slide the base off.
Inside there is a little USB & power board that plugs into your SATA drive. In my case this seems to be faulty as it has suddenly started asking me to plug it into a faster USB2 port, although all my ports are already USB2. And it was quite happy running fast on that port last week. Suddenly my transfers speeds have gone from minutes to HOURS.
Any ideas how to fix it?
Or an email at Hitachi that they reply to?
(I tried support on their website - nothing).
WCS.Tony
Didn't work for me - there are 4 tabs about 2 cm and 7 cm from the end o the base which engage with lugs in the case, but they seem to have been glued or welded so I had to use a sharp thin knife to cut them.
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Where can I find the USB for this hard drive because a normal mini usb isn't working?
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