Washing Machines Logo
Posted on Feb 15, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Detergent dispenser stuck, I think the detergent cup is preventing the drawer from opening

I am not able to open the drawer to put soap, bleach and Fab softner in it. I think the detergent cup is preventing the drawer from opening. How can I get the drawer open with out breaking anything?

Thanks for your help....

Answer This Question
  • 3 more comments 
  • Timco Feb 15, 2008

    Can I remove the top lid of the machine to get acess inside of the soap drawer?

  • Timco Feb 17, 2008

    Oil will not fix!!! If you knew about this model there is a soap dish inside the drawer that is blocking it from opening. How is oil going to help ?

  • Anonymous Jul 29, 2012

    Remove the machine's top cover to get access to the drawer assembly. Remove two screws that hold it in. Slide out a bit. Pop the drawer handles clips with swear driver . The assembly has clip on top. Clean soap out of the drawer so that part move smoothly again. You might try to run the machine a few times this might clear soap with taking things apart.

  • Anonymous Jul 29, 2012

    Looks like mine is different model so may not be the same.

  • Anonymous Mar 24, 2014

    I want to remove the plastic dividers in the detergent & softner area, its a mess. how can i do this with out breaking them?

×

2 Answers

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Genius:

An expert who has answered 1,000 questions.

  • Master 1,665 Answers
  • Posted on Feb 15, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Genius:

An expert who has answered 1,000 questions.

Joined: Dec 23, 2007
Answers
1665
Questions
1
Helped
979343
Points
3981

Here there is a user guide and instructions of a similar washer model.
http://www.laundrymanuals.com/manuals/mfg/lg/wm2496h.html
and also all available LG washer manuals to download.
http://www.laundrymanuals.com/manuals/mfg/lg/lg_frontload_washer_product_list.html
Have a look of how top lid is mounted.

×

Mohamed Ismail

Mohamed Ismail

Level 3:

An expert who has achieved level 3 by getting 1000 points
MVP:

An expert that got 5 achievements.
Master:

An expert who has achieved Level 3.
Sergeant:

An expert that has over 500 points.

  • Master 462 Answers
  • Posted on Feb 15, 2008
Mohamed Ismail
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points
MVP:

An expert that got 5 achievements.
Master:

An expert who has achieved Level 3.
Sergeant:

An expert that has over 500 points.

Joined: Feb 02, 2008
Answers
462
Questions
0
Helped
138561
Points
1197
  • 2 more comments 
  • Mohamed Ismail
    Mohamed Ismail Feb 15, 2008

    Try this, use an oil (could be a lubricating oil, else even hair oil wud do) main purpose is to remove friction, so place ample oil on the edges of the cup or the place of openings of the cup and simultaneously shake carefully to make space and agitate the oil to go deeper to make it free...!!! Waiting for ur reply...!!!



    Thankyou

  • Mohamed Ismail
    Mohamed Ismail Feb 15, 2008

    Just do as i directed and u will certainly get it opened..!!!



    Thankyou

  • Mohamed Ismail
    Mohamed Ismail Feb 17, 2008

    Just shake open the dispenser towards left and right outwards simultaneously pouring few drops of oil into the edges and corners... once the dispenser comes out, then clean all the places with damp cloth to remove oil stains...!!!

  • Mohamed Ismail
    Mohamed Ismail Feb 17, 2008

    if ur goin to try to remove the soap dispenser, unless it is an automating dispenser.. it can help u to lubricate, normaly they get struck due to damp conditions...!!!

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Soap dispenser does not open during washing

Dishwashers have a soap dispenser located on the inside of the door. When the timer cycle calls for the soap to be emptied into the dishwasher, it either sends electricity to a bi-metal switch that opens it, or it mechanically opens the soap dish. On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary.

The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly.
Read full answer
Dec 07, 2017 • Dishwashers
0helpful
1answer

Mold/Mildew buildup in the tube/pipe behind the Soap Dispenser drawer in my LG Front Load Steam Washer.
try rinse prog with cup of bleach
Read full answer
Feb 11, 2015 • LG Washing Machines
0helpful
1answer

Is there any kind of recall on a Maytay front loading washer, model #MAH6500AWW? I am having problems with mildew in the rubber part and terrible smelling water in the bottom.
The cleaning process for your Maytag Neptune front-loading washer, for example, requires some time and patience. Over time, your washing machine will need to be cleaned. It can develop offensive odors through multiple wash cycles. This makes the washing machine less effective at cleaning the clothes you put into it. Maytag offers some sound advice for cleaning your front-loading washing machine.

  • Pour 2/3 cup of liquid chlorine bleach into the bleach compartment of the dispenser drawer of your Maytag Neptune front-loading washer.

  • 2

    Run your Maytag Neptune front-loading washer on the "Clean Washer" setting. Press "Start" to start the cycle.

  • 3

    Leave the door open once the cycle is complete to allow the inside of your Maytag Neptune front-loading washer to ventilate and air dry.

  • 4

    Look closely at the gray seal of the Maytag Neptune front-loading washer's door opening. This seal can have a buildup of debris or detergent residue.

  • 5

    Spray the seal with an all-purpose appliance cleaner and scrub away any debris or residue with a cloth or scrubbing pad. Dry with a clean cloth.

  • 6

    Remove the soap dispenser drawer. Press the release lever and lift it out to clean.

  • 7

    Take out the inserts and rinse them and the drawer thoroughly.

  • 8

    Wash with a mild soap and cloth to remove any residue. Dry thoroughly before replacing.


    • ALWAYS LEAVE THE DOOR OPEN WHEN NOT IN USE! This prevents the mold and mildew from forming once you get it cleaned.
    Read full answer
    Aug 20, 2011 • Washing Machines
    1helpful
    1answer

    My office's GE QuietPower 3 dishwasher detergent
    Hi,
    There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

    Dishwasher Repair Problem Detergent Cup does not Open

    heatman101
    Read full answer
    Jul 29, 2011 • Maytag Dishwasher
    1helpful
    2answers

    I am renting a condo--where does the detergent go??
    Hi, W/D here.
    At the top left there is a drawer. Pull it out. The detergent, softener and bleach cups should all be labeled. If not, the detergent dispenser will be the largest one. Check and make sure that the divider at the back of the dispenser is in the right position. There should be one position for liquid detergent, and another for powder. The indicators are on the edge of the drawer.
    Best regards, --W/D--
    Read full answer
    Feb 14, 2011 • Bosch Axxis WFL 2060 Front Load Washer
    1helpful
    1answer

    How to clean fabric softner dispenser sear 70 series cc3815443
    hi friend,
    step 1
    Pull the dispenser drawer out until it stops.
  • Step 2 Reach into back right corner of the drawer opening and press the lock tab to release the drawer. Pull the drawer fully out of the washer.
  • Step 3 Lift the fabric softener dispenser cup out of the drawer.
  • Step 4 Run the fabric softener dispenser cup under warm water while rubbing it with a soft cloth or sponge.
  • Step 5 Place the cup back in the drawer and slide it back into the washer.
    • jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); }); Tips & Warnings
    • You can also remove and clean the prewash, detergent and bleach detergent cups by following Steps 1 through 5.
    hope this helps u
    please rate me.....................
    thank u for using fixya
    regards
    sivaranjini
    Read full answer
    Nov 30, 2009 • Washing Machines
    1helpful
    3answers

    Rid of Mildew Smell?
    Make sure there are no leaks from the machine. look behind it and check the water inlet hose and connectors for any damage. Also look under the machine for any water as this may indicate a leak from the internal hose and pipe work and / or water pump. Also check that the outlet hose is completely clear of debris and soap scum build up and check that the filter is clean.

    To keep the machine clean of waste build up and to keep any bad odours away
    1. Remove all items from the washer.
    2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
    3. Close the washer door and dispenser drawer.
    4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
    5. Press Start and allow cycle to complete.
    6. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
    7. Repeat the cleaning procedure monthly
    Read full answer
    Aug 22, 2009 • Bosch Nexxt 500 Plus WFMC5301UC
    2helpful
    1answer

    Simpson brand dishwasher won't disperse detergent tablet
    The soap dispenser drawer is supposed to open during the cycle. Try first to understand if the drawer is opening or not during cycle.

    If the drawer is not opening, then check if the opening mechanism is stuck, if it is blocked by dirt and soap, if it is broken, or if something, for examble a basket too close to dispenser drawer is preventing the drawer from opening.

    Some dishwasher works only with powder, in that case indications are given on the owners manual.

    If the drawer opens and the table, or powder is still staying stuck in the drawer, then that means that the spray does not have enough power to solve the tablet.
    In that case check spray arms and impeller pump.Also check water temperature.

    If the problem is also happening with powder, then it is probably a drawer not opening on cycle.
    Read full answer
    Feb 18, 2009 • Dishwashers
    6helpful
    1answer

    Detergent dispenser drawer stuck
    You may have to remove the washer top (three phillips screws at the back, then push top back about two inches and lift it off) then drill a hole in the top of the plastic dispenser to allow you to use an object like a screwdriver to maneuver the offending part around so it will drop down and allow you to open the dispenser drawer. Use foil tape to seal hole if you don't want to buy a new dispenser. Clean out blue plastic dispenser parts so detergent will siphon out completely. Pushing down on the center tab at the back of the dispenser should allow you to take the dispenser drawer the remainder of the way out. In the future, make sure you do not use over 1 tablespoon of HE soap (and 1 teaspoon of fabric softner) max per load. Even less if you have 2x or more detergent.
    Read full answer
    Oct 11, 2008 • LG WM-2277HW Front Load Washer
    21helpful
    3answers

    He4t - monthly bleach cleaning cycle
    Washer Monthly Maintenance Procedure:
    This cycle uses higher water volumes in combination with liquid chlorine bleach to thoroughly clean the inside of your washing machine.
    1. remove any clothing or items from washer
    2. CLOSE door (duh)
    3. open dispenser drawer and remove the detergent compartment and set aside. No laundry products will be added at this time. You will be required to add only liquid chlorine bleach at a later step.
    4. For Kenmore Elite HE products press a specific combo of buttons.
    • Select Rinse/Spin program
    • select low spin speed
    • select warm/cold water temp.
    • select 2nd rinse option
    • push the "end of cycle" signal button 4 times within 5 seconds to start the cycle
    The machine will fill and run a short sensing cycle. This will take about 3 minutes.

    Step 5
    1. The washer will provide 4 short tones. Check the: ESTIMATED TIME REMAINING display for the codes indicated below:
    • if "Ab" (add bleach) displayed in the estimated time remaining window (you'll hear 4 short tones) proceed to Step 6.
    • if "rL" (remove load) displayed in the Estimated Time Remaining window an error tone will sound. The door will unlock.
      -open the door and remove the items from the washer.
      -continue the cycle by pressing the START button.

      NOTE: The water in the unit will dispense for a moment, then the door will unlock, lock again, and then the cycle will continue with another check for items in the washer.

      The machine will fill and run a short cycle to determine whether any items have been left in the washer. This will take approx 3 minutes.

      the washer will repeat Step 5 until it can determine that there are NO items n the washer and will display "Ab" (add bleach).
    6. Add liquid chlorine bleach.
    • If using the maintenance procedure for the first time, open the dispenser drawer and immediately add 1 cup liquid chlorine bleach to the Main Wash detergent compartment. The liquid bleach should immediately flow out of the dispenser.
    • If doing a monthly maintenance procedure, open the dispenser drawer and immediately add 1/3 cup bleach to the Main Wash detergent compartment. The liquid chlorine bleach should immediately flow out of the dispenser.

      NOTES:
    • Water will be flowing into the dispenser drawer when the bleach is added ... this is normal.
    • Do not add any detergent to this cleaning cycle. Use of more than 1 cup of bleachw ill cause product damage over time.
    7. Once the cleaning cycle has begun, allow the cycle to complete. An est cycle time will appear on the display.

    8. After the cleaning cycle is complete, leave the door open, clightly to allow for better ventilation and drying of washer interior.

    9. Replace the detergent compartment divider.
    Read full answer
    Feb 04, 2008 • Kenmore 3.8 cu. ft. HE4t Front Load Washer
    Not finding what you are looking for?

    View Most Popular

    TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

    • Washing Machines

    Related Question

    Soap dispenser does not open during washing

    • Dishwashers

    Related Topics

    2,532 views

    Ask a Question

    Usually answered in minutes!

    Popular Questions

    LG Tromm WM2277HW will not spin both directions, LE error.

    LG WM-2277HW Front Load Washer

    Ue error code on the display

    LG WM1814CW Front Load Washer

    LG Tromm Washer

    LG WM2688HWM TROMM SteamWasher

    LG TROMM CLOTHES WASHER - "LE" ERROR CODE

    LG WM-2277HW Front Load Washer

    My LG washer wont turn on, if I unplug it from the wall and plug it back in, it will work for one cycle, but then the next time I go to use it, I have to unplug it again to get it to work.

    LG WM2455 Front Load Washer

    Top LG Washing Machines Experts

    Mike Cairns
    Mike Cairns

    Level 3 Expert

    3054 Answers

    ZJ Limited
    ZJ Limited

    Level 3 Expert

    17989 Answers

    Cindy Wells

    Level 3 Expert

    6688 Answers

    Are you a LG Washing Machine Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    PDF Manual
    . TROMM WM2688H 4.0 cu.ft. Front...

    TROMM WM2688H 4.0...

    Loading...