Bottom part of agitator works but top part no longer moves with the bottom part. It dosent pull the clothes down to the bottom any more.
Kenmore Series 80 Super Capacity Plus Quiet Pak
Model 100.26842692
If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.
I assume that your model number starts with a 110 instead of 100.
First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.26842692
Look at the section on the Sears site for Agitator, basket and tub.
See the part "Dog, agitator "
Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.
Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.
Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.
Following is an illustrated description of the above.
http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0
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