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Posted on Jan 08, 2010

My son's XTC has a frozen keyboard. All that

My son's XTC has a frozen keyboard. All that functions is the Red end call button and the volume controls. No other buttons register. Is this a goner? It's only about 9 months old, but he is a very heavy (5000+/month) texter. Any suggestions? Already pulled the battery for a reboot.

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  • Posted on Jan 21, 2010
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Call Virgin Mobile and get a replacement sent out. You have a 1 year warranty..use it!! I have had my daughter's replaced twice due to it shutting down and locking up. This usually happens during a heavy texting day.

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