Hi everyone. I have a canon dr-3060 plugged into an adapter identified as "TekRam DC-395U/UW/F, DC-315/U or DC-305I/E PCI." There is no daisy chain.
The canon is detected as SCSI 4. It has four switches.
Terminator | 1 | 2 | 3 | 4
Terminator and 1 are switched to the on position. Is this correct? Every time I click scan the whole PC freezes and I have to do reboot the machine using the power button. When I say the whole PC freezes I mean the keyboard (num lock, caps lock, scroll lock lights don't even change), mouse, everything locks up.
I have this running on windows XP and believe I have the appropriate drivers.
If you are using Windows XP, the drivers are embedded. It will automatically recognize the SCSI card. For other OS try
http://www.adaptec.com/en-US/support/scsi/2940/AHA-2940UW/
S. Mohan.
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I am very well versed in Canon scanners with many years of experience on them so I hope my advice helps you out. With any canon scanner that uses SCSI only 3 things can go wrong with them. First I would check the SCSI cable so see if the the connecting heads have pulled away from the cable and the tiny wires are exposed. If so one of the wires may be broken. Or possibly a bent pin on the connector. A simple test would be to replace the cable with a good working one. Then try the scanner to see if it will scan.
Second, the SCSI card itself, on boot up while your still in the boot screen you should see something like ADAPTEC SCSI and then some numbers. Or something similar depending on the manufacturer of your SCSI card. That particular scanner uses SCSI II. If you dont see the prompt window on boot up then I would go to item 3 below.
The last thing to try is item 3 and you will need to go into control panel in windows to do that. In control panel I would look device manager and then imaging. Under imaging if you have a yellow question mark your system does not recognize the scanner as being connected to the computer. If you verified that items one and two above are good and functioning correctly then I would disconnect the scanner via the scsi cable from the computer and reload the drivers for the scanner and then rehook up the scsi cable and reboot the computer. Then I would go back to control panel/device manager/imaging to see if the computer now sees the scanner if it does then you are able to scan again. If it does not, and you have confirmed that the SCSI cable and card in the computer are good and working and the drivers are installed correctly. Then it would be safe to say the SCSI port on the scanner is faulty. The scanner will need to be repaired then by a Canon technican.
First ensure that the SCSI card is installed properly.
Download DR 5020 drivers from http://software.canon-europe.com/products/0000672.asp and install them. Use CapturePerfect ver 2 or 3 to scan documents. With SCSI based scanners/devices, one should power-on SCSI device first before starting the Computer.
S. Mohan, Chennai, India
Hi when you start the pc and goes to the scsi utilities and scans for device its not finding the device attached to it sioit gives you this message you can see if the terminator connect to the device is properly connected and its in its place ,also press CTRL+A to get into the adapter setting and in the scsi utilities section scan the devices if it finds it then check the id of the device how much its set to it should not be the same of the scsi card id .by default scsi card id is 7 but be sure.
Download Dr 3020 drivers for XP from
http://software.canon-europe.com/products/0000666.asp
Try connecting the scanner to a diff computer and check if it is okay. Also pls ensure SCSI termination is okay.
S. Mohan
If you are using Windows XP, the drivers are embedded. It will automatically recognize the SCSI card. For other OS try
http://www.adaptec.com/en-US/support/scsi/2940/AHA-2940UW/
S. Mohan.
Hi. what i did was connect an ethernet cord and went into device manager and selected update driver and connect to windows update and it got me the correct driver which i just downloaded and am using now. the driver is Realtek RLT8180 WIRELESS LAN (Mini-) PCI NIC. Good luck.
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