It sounds like the water outlet is blocked. Same happened to me.
Unplug machine from mains.
Remove panel located on the rear near the base of machine.
In the bottom right corner you will see the outlet pipe and the pump.
Remove grey outlet pipe to get better access.
Undo the large jubilee clip where the black pipe joins the drum outlet.
Inside this pipe is a white plastic cage filter.
Check to see if anything is blocking it.
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