Question about Epson Aculaser C1100 Printer

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Printer Offline Message

The small LCD display on the printer says "Printer Offline"

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If your system is showing Printer Offline message, then you need to check the status of the printer in control panel. If it is offline then you need to set it online. The following steps will help:-
1) Click start -> Control Panel -> Hardware and Sound -> Select Printer.
2) If the printer is online it shows "Ready". and if the printer is offline, then it shows "offline".
3) Set the printer online if it is showing offline.
4) Now right click the printer and select "Use Printer Online".
5) The display should change to ready.

Note:- If still you are facing the issues, then update the printer driver or you can also take assistance from any tech support provider such as AskPCExperts. To know more you can also visit: http://www.askpcexperts.com.

Posted on Feb 04, 2015

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Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Get more information to fix printer offline error :

http://printers.iyogi.com/errors/printer-offline-message.html

Hope this information helps you.

Posted on Jul 26, 2011

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Will y get my printer back on line?


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Why the offline message


Hi,
Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.
Read More....
How to Fix an Offline Printer eHow and HP Printer Support

Thanks,

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Hp laserjet 4 plus offline


It sounds to me like you may be using this printer through the JetDirect interface and have the printer assigned a different IP address than what the computer is expecting. For example, if the computer is configured to find the printer at 192.168.1.205 and the printer has an address of 192.168.1.120, you will see the "printer offline" message on the computer but the printer is happily "online" according to its point of reference.

Another possibility is that the computer has the printer configured to "offline" mode. To check this, right-click on the printer and see whether there is a check mark next to "Use Printer Offline." If so, click on that option and that will remove the check mark, returning the printer to online status.

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The Down Arrow and the View buttons are disabled on the T6050 as default because reverse paper feeding is not recommended on the T6050 printer because they only have one pair of tractors which are mounted above the platen. If the printer tries to reverse feed paper, it could cause a paper jam unless the platen gap is open sufficiently to allow the paper to feed down through the gap unhindered.
You can enable reverse paper feeding if you are sure that a paper jam will not occur. This is done as follows. Set the printer to Offline. Press the Mode key: display will show Offline Normal. Press any Arrow key until display shows Offline Oper. Press the Forms/1 key. Press any Arrow key until display shows Oper Forms. Press the CPI/2 key. Press any Arrow key until display shows Forms RevPap. Press the LPI/3 key. Press any Arrow key until display shows RevPap Enabled. Press the Enter key and reverse feeding will be set. Set the printer to Online. Once the reverse paper function has been enabled this option will need to be saved to prevent the setting being lost when the printer is powered off. To save the Menu Configuration; Put the printer OFFLINE Press the MODE button, then press the DOWN ARROW until CONFIG is displayed Press FORMS/1, then press the DOWN ARROW until PRINTER is displayed Press CPI/2, then press the DOWN ARROW until SAVE is displayed Press LPI/3, and with POWERUP shown in the display, press ENTER.

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Our printer is flashing Tractor1 tear. We are not able to print nor can we get this to quit flashing. I have tried turning it off and back on still having the same issue. Help?


The "Tractor 1 Tear" message is not a error as such, this is an information message showing the printer is set to the front tractor feed (tractor 1) if you press the button directly under "Tear" the printer should move the paper to the tear possition.

If the pritner is not printing I would recomend checking the following;

  1. Ensure the printer is set to "ONLINE" press the button you should see ONLINE TRACTOR 1 TEAR on the display
  2. Ensure the printer is loaded with paper, press the button under "Tear" the printer should move the paper forward if it is loaded into Tractor 1.
  3. If you are not using Tractor 1, ensure you select the paper path you are using within the menu and move the paper selection lever.
  4. Observer the LCD display for any errors that may be seen when print jobs are sent.
  5. Try printing a menu print on the printer this will identify if the printer will print, the menu can be printed in the following way.
    -Power the printer ON holding down the button, keep the setup button held down whilst the printer initializes.
    -When the printer has finished initializing ensure the printer is OFFLINE
    -Press and release the button to enter the MENU
    -Press the button under "MENU" on the LCD display
    -Press the button under "PRINT" on the LCD display

    The printer should print a menu settings page, if this prints OK the most likely causes for the problem are;

  1. The computer system is not sending jobs to the printer (check the correct printer is selected on the computer system)
  2. Connectivity problem (check cabling, IP Addresses etc)
  3. The wrong printer driver is being used

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1 Answer

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When you change the drum you must reset the drum count.
1: press ONLINE button once. The lcd display will read offline.
2: press MENU button until the lcd display reads MAINT. Menu.
3: press ITEM+ button twice. The lcd display will read drum count reset.
4: press SELECT button once. this will save the drum count reset.
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Good Luck

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2 Answers

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You may be able to calibrate the paper out sensor to fix the problem.

Set the printer to Offline.
Press the Enter and Line Feed keys together and hold pressed until the alarm sounds (typically 3 or 4 seconds).
You should have seen briefly displayed, Tech Access On
The display will again say Offline.
Press the Mode Key, display will show Offline Normal.
Press either Arrow key until display shows Offline Test.
Press the Forms/1 key.
Press either Arrow key until display shows Test Diag.
Press the CPI/2 key.
Press either Arrow key until display shows Diag Prnt Cal.
Press the LPI/3 key.
Press either Arrow key until display shows Pap Out.
Press Enter
Follow the instructions on the LCD display, which will advise on removing and reinserting the paper.
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If the problem still exits you may need to repalce the lower tractors or the main logic board.

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if you don't find usb printing support in device manager the problem is with your usb connector. try to change it and make sure the printer power is pugged correctly.

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