Had 16 xi Trane heat pump installed 3 years ago. It ran well for the first couple of years. It began to stop heating and would blow cold air only. Have tried both aux heat and reg. heat to run and neither...
That's a complicated system that needs a qualified technician to service it. Lots of people can install them and they run fine, for a few years. Your indoor unit, operating on 2 heat elements, will feel like its blowing cold air even though its heating, just not so well. And not like you are accustomed to. Each element (5kw)=22.7amps, on average. So 3 elements operating should trip a breaker. Its probably been operating on 2 heat element plus the heat pump. And now you have trouble with the heat pump. If you can't TRUST the guys working on your equipment, try someone else. A second opinion. Normally a 3 or 4 ton unit will have 15kw heat installed, heatpump or not. 5 ton, 20kw. If yours is a 3-4ton, cooling, the 100amp(or normally two 60 amp) breaker should have been installed upon equipment change out. If yours is blowing cold all the time, something is wrong with your heatpump. The electric heat inside operates only when the heatpump can't keep up(real cold outside), the heatpump is in defrost(then it's actually in cooling mode), or if you have the tstat in aux/em. heat. Try a local trane dealer? Of a technician with 15-20 yrs under their belt. A trane dealer should have trane tech support also. BIG HELP!!!
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