Canon MultiPass MP730: Answer to my question re: "wrong cartridge" was I need a new printer head. Where would I get one (Los Angeles) and is it something I can install myself?
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1. Hit the "menu": Key 2. Hit "Copy" Key 3. Hit "#" Key 4. Scroll thru the menu headings until you come to "Test Mode" - 12th heading 5. Hit the "3" button- this will bring up Eprom Clear 6. Hit "0" button 7. Hit the "Stop" button
Many times , if we use refilled ink cartridge , then also we might get such error messages on the printer display .
Ensure that you are using genuine Canon ink cartridges.. but if the error is after changing to a new set of genuine ink cartridges..
try by cleaning the electrical contacts of both ink cartridge and the printer.. and also do a semi full reset..
if you ever get this figured out, let me know, my mp730 says the same thing, i had the head cleaned after i got a wrong cartridge error and now i have a put in cartridge error
You can open up the device and look inside. You'll prob ably find a jammed peice of paper or a paper clip or some obstacle inside jamming either the rollers or the track for the print head, or both.
That message means that you need a new printhead, the holder where your inks go. the part number is QY6-0064-000 around $40.00. easy to change yourself, instructions are included.
I have the multipass mp700 and have just experienced the same message ..... wrong cartridge. After reading the manual, from the disc, it means that there's something wrong with the print head, most likely needs cleaning, but it won't clean because the printer is sending a malfunction message. I will be trying to clean the head and if that doesn't fix it then I'll buy a new print head. Good luck with the problem.
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