Panasonic KX TGA400B Cordless Expansion Handset Logo
Posted on Feb 03, 2008
Answered by a Fixya Expert

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Handset not registering with base

I followed the instructions on registering the handset with the base. It appears that both are registering because they both display "handset registering" and after a few seconds both handset and base beeps 3 times. However, when I try to make a call on the handset it displays "Invalid. Please register to the base unit".

  • Anonymous Feb 12, 2008

    Replaced the battery and now no link to base message !

  • Anonymous Mar 28, 2014

    keypad is locked;handset charges and lights&beeps when lifted from base but no button has any effect;battery is new.

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2 Answers

Anonymous

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  • Expert 201 Answers
  • Posted on Feb 04, 2008
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I've repaired thousands of these kx-tga400b phones and we have the only improved keypad that eliminates the common keypad problems for good.

Does the cordless phone have a 3 in the top right corner after it registers to 3? If so, then it is registering correctly. If it THEN consistently says "invalid, please register" there is definitely a problem with the main circuit board and it's not at all common. I've seen a few of these but it's a rare problem. We can fix it but I'm not sure how much luck you would have with any other repair facilities.

If you have the problem intermittently it's probably a bad RF module. That's a much more common issue.

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  • Contributor 3 Answers
  • Posted on Feb 14, 2008
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You could try to clear all the memory from the base unit and start again!!!
Instructions to clear phone (Uniden 8855).
1. Go to your base unit.
2. Put your flip phone in the cradle.
3. Press down and hold down (AT ALL TIMES) the end (find hs) button.
4. Whilst holding down this button, take the power plug out of the wall.
5. Whilst still holding down the end (find hs) button, plug the power back in.
6. When you hear a beep from the base unit system.
7. Let go of the end (find hs) button.
8. Your phone memory should be cleared now and you are ready to repeat the process of registering your base and additional handsets.

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Related Questions:

0helpful
1answer

My V-TECH CS6229-3 phone base does not register the base phone but i can change another phone on this three phone set and it is registered and the phone

Is the handset you are trying to register de-registered? if not it will not register to another base until it is.first de-registered.
To de-register the handset do the following-
With a charged battery in the handset Enter *331734# then without pause Press and Release the Menu Select Button. You will hear a Beep. Handset would then be De-registered..
Then place the handset on the Main Base cradle and follow the instruction that come up on the handset display.if the handset still does not register then most likely the base memory is full and will have to be re-set .
To re-reset the Base:- Remove any handset from the main base cradle. Then Press and Hold the Locator or find HS or handset Locator button until the IN USE light comes on and begin to flash then release it and immediately with out pause press and release it again. That will re-set the base memory. All your handset will then be de-registered and will to be re-registered. Place each handset to be re-registered on the Main Base cradle and follow the instructions on the the handset display and they will register.
0helpful
1answer

At&T EL52300--one phone reads 'out of range-move closer to base.' I did--it doesn't help. Battery OK---What do I do?

It appears that the one handset has become orphaned and
must be de-registered and then re-registered.

1. To de-register the orphaned handset from the old base:
When the orphaned handset says "Connecting..." or "Out of..."
enter *331734 [menu]
and it will soon beep and display "Not registered"

2. To register the new handset to your base:
press the "Handset Locator" button on the base and hold
it until the "in use" light comes on ( ~ 4 seconds ),
then release the button and set the new handset into
the base phone cradle. After ~ 30 seconds it will beep
and display "Handset #" (next in sequence).

3: Note: the base handles a maximum of 12 handsets.

If your system was fully populated ( ie, a handset is
already # 12 ) you will have to clear all the handsets
from the base and re-register them all in sequence.
( it is the only way to 'rescue' the places occupied
by the lost handsets ).

To clear the base of all registrations:

1. Press and hold the the "Handset Locator" button
until the "in use" light lights and then starts to blink
( ~ 10 seconds ), release the button --
then press it again briefly while the "in use" light
is still blinking.

2. The base will beep and all handsets that were registered
will display "Not Registered"

3. Follow the instructions above for each handset
in turn to re-register them:
press "Handset Locator" ~ 4sec ( in-use light on ),
set handset into the base cradle, etc.

The manual is available from: www.manualslib.com
but does not fully describe these procedures.

Good luck !
0helpful
2answers

E4 - Erros My uniden phone model TRU 9485 - 4WX after outage power, now on LCD screen appear E4 and it didn't respond to any button when i press. I read some help which they say press 3 button...

Hello
Connect the phone line and power UP the base unit. Place the handset on base to get charged. It must reset automatically when you place the handset on base to charge. If not; resetting both handset and base unit is necessary.
Resetting the Handset

You may need to reset your handset in the following instances:

You lose a handset and purchase a new one. When you try and register to your existing base you get registration

failure.

You are unable to register any handsets to the base.

You had a base which needed to be exchanged by the manufacturer. When you register your existing handsets

to the base, the handsets say #3 and #4, but you only have 2 handsets.

When you are instructed to by the one of the manufacturer's call center representatives.

To reset, do the following:

Press and hold [ ] and [#] for more than 5 seconds. Select DEREGISTER HS.

WHICH HANDSET? appears. Select the handset that you want to de-register, and press the OK soft key.

DEREGISTER HS appears. Select YES, and press the OK soft key.

ARE YOU SURE? appears. Select YES, and press the OK soft key. You will hear a confirmation tone. The

handset will clear its registration information from the base, and then delete its own base information.

MODELS VARY! PLACE HANDSET ON THE BASE FOR REGISTRATION OR REFER TO OWNER'S MANUAL. To

re-register the handset to the base (see page 25).

If the handset cannot contact the base, it will display OUT OF RANGE. Make sure the handset is in range of the

base and the base is connected to power.

Note: It is also possible to reset the handset back to its original factory settings. All changes including Caller ID information

will be erased. For more information on resetting the handset back to factory settings and when you need to

do this, see www.uniden.com or call our Customer Service Hotline. See back cover page for contact information.

Resetting the Handset without the Base

If your original base is not available for some reason (for example, it is lost or somehow incapacitated), you can still

reset the handset and use it with another base.

Press and hold [ ] and [#] for more than 5 seconds.

Move the cursor to select BASE UNAVAILABLE and then press the OK soft key.

BASE UNAVAILABLE appears.

Move the cursor to select YES, and then press the OK soft key. ARE YOU SURE?

appears.

Move the cursor to select YES, and then press the OK soft key. You will hear a confirmation tone. The handset

will delete its own base information without trying to contact the base. When the base information is deleted,

the handset displays MODELS VARY! PLACE HANDSET ON THE BASE FOR REGISTRATION OR REFER
TO OWNER'S MANUAL. Register the handset to the new base (see page 25). of its user manaul.
OK.


0helpful
1answer

Setting up my outgoing message: just purchased Uniden cordless DECT 1580. Manual says select command 8. How do I find Command 8? thanks, joan

Hi,

please follow the instruction to register the handset to base

To register a DCX150 accessory handset:
1. Charge the handset completely.
2.Place the handset in the base cradle for about thirty seconds. Handset Registering will appear in the LCD.
3.When the handset has registered to the base, the LCD will display Registration complete then show the handset ID number.

If the display shows Registration failed, repeat the process again.

To register a DCX200 or DCX300 accessory handset:

1.Charge the handset completely.
2.Disconnect the base AC adapter. Then press and hold find while you reconnect the adapter. Keep holding find until the charge LED starts to blink.
3.On the handset, press and hold # until the handset beeps and displays Handset Registering.
4.When the handset has registered to the base, the LCD will display Registration complete then show the handset
ID number.

If the display shows Registration failed, repeat the process again.

Thanx

0helpful
1answer

Uniden Have problem

Dear....Fixya Team,

I'm Soontaree. Thank you for your reply email. I would like to let you know i'm already solved this problem. I just have a look from the Uniden Manual so i just follow them detail like as below,

Thank you for your help i will contact to you later if i have anything problem.

Have a great day.
Soontaree



Registering DSS7905 Accessory Handsets
Your phone supports a total of ten (10) cordless handsets. Handset(s) supplied in the box with the phone base are
pre-registered at the factory. If you purchase an accessory handset, you need to register the handset before use.
Only one handset can be registered at a time. When charged, pre-registered handsets display a handset ID number.
Handsets that have not been registered display.

Before registering the DSS7905 accessory handset, the battery pack MUST be charged for 15-20 hours.
To register the DSS7905 handset:

Place the handset in the telephone base charging cradle to begin registration.
During the registration process, HANDSET REGISTERING will appear in the LCD. When REGISTRATION
COMPLETE. is displayed; the handset has been registered to the base. If REGISTRATION FAILED. appears,
please try these steps again. When you register an accessory handset to the base, the handset ID will be
assigned.

Note:
If an accessory handset has ever been registered to a base, you must reset the handset before you can
register it to a new base. See Resetting the Handsets on page 24.
12helpful
6answers

Tru9466 base and tru9465-2 handset

Same manual as lethean provided on a similar post but Page 24 if the previously used Base is Unavailable and your phone shows "Deregistration" in the Menu.

Base Unavailable (Handset Only)
To clear the base registration data in the handset, please follow these steps:
Press and hold [] and [#] for more than 5 seconds. Select the BASE UNAVAILABLE submenu.
BASE UNAVAILABLE appears. Move the cursor to select YES, and then press the OK soft key.
ARE YOU SURE? appears. Move the cursor to select YES. Press the OK soft key.
0helpful
2answers

My new hand set will not detect my base

Have you followed the instructions for handset registration? For some of the newer handsets, you may need to refer to the instructions that came with the handset (and not the base) instead of just putting the additional handset in the base to register it.

Page 23 of the 9480 manual gives explicit registration instructions.
3helpful
2answers

Resetting the Handset

YOU might need to deregister the hand set first by holding down the red end (hang up key) and keep it down while holding the # key. If deregister wont work use base unavailable and yes, you are sure twice.

List the handset numbers of those working handsets
Using a WORKING handset follow these directions
Resetting Handsets
If you want to register the handset to a different base or
replace a handset with another one, you must first clear the
registration information from the base and the handset.
1. Press and hold [ ] and [#] for
at least 5 seconds, until the
SYSTEM RESET menu
appears.
2. Select the DEREGISTER HS
submenu. WHICH HANDSET?
appears in the display.
3. Move the cursor to select the handset ID to be de-registered
from the list, and then press the OK soft key. DEREGISTER HS
appears. CHOSE A NUMBER THAT IS NOT ONE OF YOUR WORKING HANDSETS
4. Move the cursor to select YES, and then press the OK soft key.
When ARE YOU SURE? appears, select YES. You will hear a
confirmation tone.
PUT THE HANDSET IN THE BASE CHARGER AND IT SHOULD REGISTER

Hope This Helps - It worked for me
0helpful
1answer

No intercom connection between handsets

Here is a link to the uniden manual link and an excerpt from the manual section which deals with your problem :
http://www.uniden.com/products/productdetail.cfm?product=TRU8885-2

The handset doesn't
communicate with other
handsets.
• De-register the handset (see "De-register the Handset" on page 32) and register the handset
(see "Register the Handset" on page 68).
• Make sure that you have registered all handsets.
An extra handset can't join
the conversation.
• Make sure there are not 2 handsets already using the 3-way conference feature.
The handset or the base can't
join the conversation
• Make sure that another handset or base is in privacy mode.

To register a TCX805 handset, simply place it in the main base.
While the handset is registering, H a n d s e t R e g i s t e r i n g will appear in the LCD.
When R e g i s t r a t i o n c o m p l e t e . is displayed, the handset has been registered to
the base. If R e g i s t r a t i o n f a i l e d . appears, please try these steps again.
To register a ELX500, TCX440, or TCX400 handset, follow the steps below:
1) Disconnect the AC adapter from the main base.
2) While pressing down flash/find hs, reconnect the AC adapter.
3) On the handset, press and hold # until you hear a beep.
While the handset is registering, H a n d s e t R e g i s t e r i n g will appear in the LCD. When
R e g i s t r a t i o n c o m p l e t e . is displayed, the handset has been registered to the base. If
R e g i s t r a t i o n f a i l e d . appears, please try these steps again.
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