Canon PowerShot G11 Digital Camera Logo
Anonymous
Anonymous Posted on Jan 04, 2010
Answered

I have some problems with my new G11. During first photo walking after 2 ours of working I met problem with system. When I use any button (except shutter) on screen appears menu of light lamp and active area blinking back and forward, I can't stop it. When I open viewer to see my photos then after use any button it started to scroll trough all pictures in memory and I also can't stop it. help to stop it is only to switch off camera or use shutter. Could you help??

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  • Anonymous Jan 05, 2010

    I have read all manual and I use many othger cameras include proffesional so using camera is easy for me. I just can't stop blinking event on my menu. It isn't normaln behavior of camera I think.

  • Anonymous Jan 05, 2010

    I will check option nr 2. First is impossible becouse when i use any button then external flash menu is shown on screen and I can't go trough this as it is blinking back and forward.
    When I finish checking I will let you know. Thanks

  • Anonymous Jan 05, 2010

    Solution which have you proposed aren't working.
    Sytuation is the same as was before. I can take picture but I havent access to menu and zoom.

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  • Master 11,967 Answers
  • Posted on Jan 04, 2010
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Have you really spent any time reading the owner's manual?

  • 1 more comment 
  • Anonymous Jan 05, 2010

    1.Go into the menu and find "reset"...follow the on-screen instructions.
    2. Remove the card and battery...press all the buttons...leave it alone for 20 minutes...insert the card and then the battery...turn it on.

  • Anonymous Jan 05, 2010

    At this point, you should e-mail the techs at the support section of the Canon website and explain your problem in detail including anything you've tried so far.

  • Anonymous Jan 05, 2010

    You can also call toll-free and talk to a tech for a better experience.
    For toll-free technical support, please call 1 (800) OK-CANON during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 pm. EST, excluding holidays).

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